About the Role As a

Client Services Manager , you will play a key role in supporting our professional team and delivering a high‑quality experience to clients. Based in our

Salisbury office , this role is ideal for an organised, detail‑focused individual who enjoys working in a fast‑paced professional services environment.

You will act as a central point of contact for clients, advisers, and internal stakeholders, ensuring administrative processes run smoothly and client requests are handled efficiently and professionally. The role involves a combination of client communication, compliance administration, and general practice support.

What you'll be doing Client Support

Collation and Preparation of financial and other reports for distribution to clients

Managing onboarding and offboarding clients

Tax return Administration and ATO liaison

ABN & ASIC Administration

Debtor Follow up

Interacting with clients via email and phone

Workflow Process

Facilitating the delivery of work to the team as per production plan





Complete end of job process and Invoice preparation

What we’re looking for

Minimum2+years experience

Hands‑on experience with XPM (Xero Practice Manager) is essential, including job management, workflow coordination, and invoicing support

Comprehensive knowledge of ATO & ASIC services and understanding of Australian law and policies pertaining to client data, on/offboarding requirements

Strong computer literacy, experience with accounting and workflow management programs an advantage

Confident enough to develop client relationships and build rapport with staff, business partners and clients

Manage multiple tasks and meet deadlines

A good team player and quick learner

What we offer

Flexible work arrangements where appropriate

Paid day off for your birthday

Inclusive team setting, with our wider team based in Norwood

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📌 Client Services Manager (Adelaide)
🏢 Hub 39
📍 Adelaide