We are seeking a fun & dynamic ICT Support Officer to join our growing team.

Full Time Fixed Term 6 month position

Based at our Lilydale Support Office

Access to not-for-profit salary packaging

About the role Working as part of the ICT Team, you will assist in delivering ICT administration and support for hardware and software for Cire Services’ staff, students, and external stakeholders. Being a technical and customer service specialist, providing quality service and solutions to staff to enhance and maintain their operations.

You will also get the opportunity to assist working on innovative projects whilst the organisation scales, including cyber security and cloud system management.

Other Day to Day duties consist of:

Customer Service

Device Management

Onboarding/Offboarding Staff

Back Ups, Recovery and Repair

Site Visits

Basic Networking and Desktop Support

About you You have excellent customer service skills with1-2 years' experience within an ICT Enterprise and/or Helpdesk environment using Microsoft Solutions, withsome basic skills within Active Directory, Entra and Windows OS.

Other things you'll need to have, include:

Being a creative problem solver with commitment to continuous improvement

Excellent communication skills, written and verbal

Ability to work effectively and accurately with minimal supervision

Proactive to addressing upcoming business needs





You will also require a full valid Australian Drivers Licence and access to a reliable car as site visits will be required (Travel Allowance will be provided).

To enjoy Cire's setting and culture, you will have a community focus, friendly personality, and positive attitude. You will demonstrate our Values of Quality, Inclusion, Innovation, Integrity, and Sustainability. You will enjoy being an integral part of a professional team.

The Perks

Salary packaging to increase your take-home pay

Discounts on childcare and training courses

A friendly, supportive workplace culture

Access to a comprehensive Employee Assistance Program

Purpose-driven work that directly benefits vulnerable communities

Our Commitment to Child Safety Cire Services is committed to the safety, wellbeing, and empowerment of all children. We have zero tolerance for chi...

Cire Services may appoint at any stage of the recruitment process, including prior to the closing date. We appreciate your understanding.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply. We are dedicated to fostering a culturally safe, respectful, and empowering workplace where First Nations employees can thrive and contribute meaningfully to our organisation and the communities we serve.

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📌 ICT Support Officer (Port Phillip City)
🏢 CIRE SERVICES
📍 Port Phillip City