Brief Description About the Role: Securecorp is seeking an experienced Full time Control Room Officer at our Logan site to deliver high-quality customer service and emergency response. This permanent full-time role operates on a 4 on / 4 off rotating roster with 12-hour shifts, supporting work-life balance. You will monitor security systems, manage access control, respond to incidents, and liaise with key stakeholders. Candidates must hold valid Australian work rights.

About the Role Securecorp is seeking an experienced Full-Time Control Room Officer at our Logan site to deliver high-quality customer service and emergency response. This permanent full-time role operates on a 4 on / 4 off rotating roster with 12-hour shifts, supporting work-life balance. You will monitor security systems, manage access control, respond to incidents, and liaise with key stakeholders. Candidates must hold valid Australian work rights.

Benefits

First Aid allowance (where applicable)

Permanent full-time employment with career progression opportunities - 4 on/ 4 off roster (days/nights)

Refer a Friend Program – earn $100 per successful referral

Wellbeing support including EAP, health checks, and discounts (Apple, HelloFresh, Fitness First, Google Store, Booking.com)

Flexibility to relocate to other sites across Australia

Recognition programs and formal commendation awards

Key Responsibilities

Monitor and control access systems, alarms, and CCTV





Assess and respond to situations involving risk or hazard

Identify security risks and respond to incidents effectively

Control access to security-sensitive areas

Complete incident reports and maintain accurate data logs

Conduct site safety monitoring

Deliver consistent, high-quality customer service

Liaise with stakeholders including clients, contractors, emergency services, and staff

Skills & Experience

2 + years experience in a similar Control Room position

Current QLD Security Licence (Crowd Controller component required)

Control Room Licence

Current First Aid & CPR certification

Valid Drivers Licence & reliable vehicle

Excellent verbal and written communication skills

Strong attention to detail and professionalism

Ability to work independently and as part of a team

Flexibility to work rotating rosters, including nights and weekends

Impeccable presentation and a positive attitude

About Securecorp Securecorp is a successful, progressive, and award-winning company delivering premium security, cleaning, electronics, and monitoring services nationwide. Operating across retail, major events, corporate sites, aviation, and more, we are guided by our core values of reliability, integrity, and results. With over 30 years of experience and 2,500+ employees, Securecorp provides stability, growth, and development opportunities for our people.

Security Master License: 3318865

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📌 Security Control Room Operator (Brisbane)
🏢 Securecorp
📍 Brisbane