About Edison Radiology Expert diagnostics. Exceptional care. Edison Radiology is a comprehensive, radiologist-led diagnostic imaging practice in Mount Waverley. We are building a radiology clinic known for accurate, reliable diagnostics and exceptional patient and referrer experiences. We are seeking a friendly and organised Radiology Administration Officer who is fluent in both Mandarin and English to join our growing team. Full-time and part-time opportunities are available.

The Role As a Radiology Administration Officer, you will provide high-quality support across patient reception, appointment scheduling, referrals, billing and records management. Working closely with the Practice Manager, radiologists, clinical teams and administration colleagues, you will help maintain efficient patient flow while creating a welcoming and respectful experience for every patient. Your ability to communicate confidently in both Mandarin and English will help us provide accessible, patient-centred support to our diverse community.

Key Responsibilities

Welcome patients and visitors warmly, professionally and efficiently

Communicate clearly with patients in both Mandarin and English

Manage appointment bookings, registrations, referrals and appointment changes

Explain examination preparation requirements, arrival times and next steps

Respond to telephone, email and face-to-face enquiries from patients, referrers and clinical teams

Process Medicare, DVA, TAC, WorkCover and private billing, payments and receipting

Maintain accurate patient records, imaging requests and administrative documentation

Work closely with clinical teams to support smooth patient flow and timely service delivery

Assist with waitlists, cancellations, rescheduling and urgent appointment requests

Maintain patient privacy, confidentiality and accurate data at all times

Escalate complaints, complex billing matters and workflow concerns appropriately





Support general reception and administration duties as required

What We’re Looking For

Fluency in both Mandarin and English is essential

Previous experience in radiology administration, medical reception, healthcare administration or a similar customer‑facing role

Experience using patient management, booking, billing or clinical information systems

Excellent communication skills and a calm, compassionate approach

Strong attention to detail and confidence with data entry and record management

Ability to manage competing priorities in a busy clinical environment

A professional, reliable and patient‑focused manner

A collaborative mindset and willingness to support the wider team

Medical terminology knowledge or training is desirable

What We Offer

This is an chance to make a genuine difference and grow with an expanding healthcare business.

Full-time and part-time opportunities available

Competitive remuneration with above-award wages

Uniforms provided

Discounts on dental treatments for you and your family

Access to a range of staff benefits

Training in radiology systems, processes and billing workflows

Modern, purpose-built facilities

A positive and respectful workplace that celebrates achievements and milestones

A patient-first, quality-driven and collaborative team culture

Opportunities to grow as new services and clinics are introduced

About the Team You will work under the guidance of a supportive and experienced Practice Manager alongside radiologists, radiographers, sonographers, nurses and administration professionals. We are building a high-calibre, collaborative team committed to providing exceptional patient care and service.

Edison Radiology is committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, the LGBTIQA+ community, veterans, carers, refugees and people of all ages.

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