Glady and Co Mental Health Support – Wantirna South VIC

Are you passionate about helping people grow, thrive and achieve their goals?

Do you love building relationships, facilitating engaging programs, connecting with your community, and making a genuine difference in people's lives?

At Pathways to Independence, we're looking for an energetic, people-focused Program Facilitator & Outreach Officer who can inspire participants, build strong community partnerships, and help expand opportunities for people living with disability.

About the Role As our Program Facilitator & Outreach Officer, you'll play a key role in delivering engaging capacity-building programs while helping connect participants with opportunities that support independence, confidence, and community participation.

The role combines frontline program delivery with proactive outreach activities designed to strengthen referral pathways, increase participant enrolments and promote Pathways services throughout the community.

What is the Pathways to Independence Program?

Pathways to Independence is a structured, centre-based group program designed to support participants to build confidence, independence and practical life skills aligned with their NDIS goals. The program focuses on areas such as:

Communication and social skills

Emotional regulation and self-awareness

Daily living skills and routine-building

Confidence, independence and community readiness

Every day, you'll inspire participants to develop practical skills, connect with their community, achieve your goals and discover what they're truly capable of

Key Responsibilities Program Facilitation & Participant Support

Deliver engaging workshops and participant activities

Support participants to achieve goals, build confidence and increase independence

Create positive,



inclusive and safe learning environments

Encourage community participation and real-world learning experiences

Provide transport support and travel training where required

Celebrate participant achievements and support personal growth

Build strong referral partnerships with Allied Health professionals, schools and community organizations

Follow up participant enquiries and referrals

Promote Pathways programs within the community

Attend networking events, expos and community activities

Contribute to participant growth and enrolment initiatives

About You

Experience in disability, community services, youth work, education or a related field

Experience facilitating groups, workshops or participant activities

Experience with marketing and outreach

Robust relationship-building and communication skills

Confidence networking and engaging with community stakeholders

A proactive approach and the ability to work independently

Excellent organization and documentation skills

A positive, solutions-focused attitude

A passion for helping people reach their goals and participate fully in their community

Qualifications & Requirements

Certificate IV or higher in Community Services, Disability, Youth Work, Human Services, Education, or related discipline (or equivalent experience)

Current Victorian Driver License

NDIS Worker Screening Check

Working With Children Check

Current First Aid & CPR Certification

Ability and willingness to provide participant transport support

Why Join Us?

Meaningful work that changes lives

Structured programs with clear support and guidance

A collaborative, inclusive and values-driven team

Opportunities to develop skills in facilitation and participant engagement

Flexible employment options to suit your availability

#J-18808-Ljbffr

📌 Program Facilitator & Outreach Officer (Port Phillip City)
🏢 Glady and Co Mental Health Support
📍 Port Phillip City