AI-Driven CX Architect for CCaaS & Transformation (Port Phillip City)

AI-Driven CX Architect for CCaaS & Transformation (Port Phillip City)

24 Sep
|
Probe Contact Solutions Australia
|
Port Phillip City

24 Sep

Probe Contact Solutions Australia

Port Phillip City

Probe CX in Australia seeks a Digital Experience Architect to bridge complex CCaaS platforms with client business outcomes. You will work onshore in Melbourne, Sydney, or the Gold Coast, aligning Genesys Cloud, Amazon Connect, and Convai Oration initiatives with enterprise and government needs. You will lead presales, architectural governance, and ongoing optimization, driving value through AI capabilities, speech analytics, and cutting-edge solutions for transformativ e digital experiences.

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📌 AI-Driven CX Architect for CCaaS & Transformation (Port Phillip City)
🏢 Probe Contact Solutions Australia
📍 Port Phillip City

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