Crowne Plaza Hotels & Resorts – Macquarie Park NSW

At Crowne Plaza Sydney Macquarie Park, our Front Office team sets the tone for every guest experience. From the first welcome to the final goodbye, we’re all about genuine service, calm leadership, and making people feel looked after. We’re now looking for a Duty Manager to support our team and help deliver smooth, memorable stays for every guests.

What you’ll be doing:

Supporting the Front Office Manager in leading the day-to-day Front Office operations

Being a visible, hands-on leader on shift, supporting the team and guests

Assisting with rostering, training, and performance support

Handling guest feedback and resolving issues with confidence and care

Working closely with other departments to ensure seamless guest journeys

What we’re looking for:

Previous experience in a Front Office leadership or supervisory role





A calm, approachable leadership style with a genuine care for people

Strong communication and problem-solving skills

Confidence working in a quick-paced hotel environment

Flexibility to work across a rotating roster, including weekends

What you’ll get:

A key leadership role in a well-established hotel

Supportive leaders who value teamwork and development

Career progression opportunities across IHG Hotels & Resorts

Global staff discounts on accommodation and food & beverage

If you’re ready to take the next step in your Front Office career and enjoy leading by example, we’d love to hear from you at Crowne Plaza Sydney Macquarie Park.

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📌 Duty Manager (Sydney)
🏢 Crowne Plaza Hotels & Resorts
📍 Sydney