Full time Gaming Supervisor/Duty Manager Join the team at Mulgrave Country Club, 2026 Community Club of the year!

We are seeking an experienced, proactive, and enthusiastic

Gaming Supervisor/Duty Manager

to play a key role in leading our operations and ensuring an outstanding customer experience.

Duties include

Supervision and co-ordination of all gaming staff, including ongoing training and mentoring

Ensuring high customer service standards at all times

Ensure all cash room accounting/recording procedures are adhered to at all times

Ensure all cash room accounting/recording procedures are adhered to at all times, as well as all compliance standards

Motivate and achieve high standards with your team

Be hands on, hardworking and enthusiastic

To be successful in this role you will

Must

be adaptable and available to work a day, night, weekend and public holiday shifts as required, on a rotating roster

Demonstrate strong leadership skills, with the ability to effectively coach, mentor, and develop team members through ongoing guidance, training, and support

Passionate about delivering exceptional and memorable customer service.

Excellent communication and interpersonal skills

At least 1 year of relevant experience as a Gaming Supervisor/Duty Manager, or similar role

Current Gaming Industry Employee licence

Current Responsible Service of Gaming licence (Modules 1 and 2 minimum)

Current Responsible Service of Alcohol licence





Current DoFoodSafely - VIC certification

Experience in Ebet/Vault preferrable but not essential as training will be provided

What we offer Mulgrave Country Club is a vibrant, well-established, community-focused Club, offering a rewarding place to work. We offer genuine career development opportunities, and employee benefits that reflect our STAR values.

Join a team that values its team members and strives for excellence in everything we do.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How much notice are you required to give your current employer?

Do you hold a current Responsible Conduct of Gambling (RCG) certificate?

Are you available to work on a rotating roster?

Do you hold a current Food Safety certificate?

What's your expected hourly rate?

Do you hold a current Responsible Service of Alcohol (RSA) certificate?

Established in 1961, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services. For more details, please visit our website.

Established in 1961, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services. For more details, please visit our website.

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📌 Full-time Gaming Supervisor/Duty Manager (Port Phillip City)
🏢 Mulgrave Country Club
📍 Port Phillip City