Sales Coordinator – Dispatch & Scheduling Coordinator Full-time Permanent Associate

Posted 28 Jul 2026

Description Be the Calm Behind the Team – Experienced Dispatch & Scheduling Coordinator Can you keep a busy schedule moving, solve problems on the fly and still bring positive energy to the team?

Ruttley Services is a fast-growing plumbing and electrical company with more than 600 five-star reviews and a reputation for doing things properly.

We’re a warm, energetic and close-knit team that works hard, supports one another and enjoys having a laugh along the way. We’re not a slow-moving corporate operation—everyone contributes, good ideas are valued and no two days are exactly the same.

We’re now looking for an experienced and confident

Dispatch & Scheduling Coordinator

who can remain calm under pressure, think ahead and keep our technicians and customers informed throughout the day.

What You’ll Be Doing You’ll be the organised force behind our daily field operations, responsible for:

Coordinating daily schedules for plumbers and electricians

Dispatching technicians efficiently across the service area

Monitoring job progress and adjusting schedules in real time

Responding calmly when emergencies, delays or last‑minute changes arise

Communicating clearly with technicians and customers

Managing inbound calls and prioritising urgent work

Following up bookings, customer updates and job completions

Maintaining accurate job information in our CRM system

Working closely with our customer service and operations teams

Keeping multiple moving parts organised without losing attention to detail

This is a fast‑paced position for someone who enjoys solving problems,



making decisions and keeping the day running smoothly—even when the original plan changes.

Who We’re Looking For You’ll be a solid fit if you:

Have at least two years’ experience in dispatch, scheduling or a similar operations role

Can remain composed and solutions‑focused during busy periods

Are confident making decisions and managing competing priorities

Communicate warmly and professionally with customers and tradespeople

Are exceptionally organised and detail‑oriented

Can anticipate problems and act before they affect the schedule

Have strong computer, scheduling or CRM experience

Bring personality, positivity and a genuine team attitude

Take accountability and follow tasks through to completion

Experience in plumbing, electrical, home services or another trade‑services environment will be highly regarded.

Why You’ll Love Working With Us

A genuinely friendly, supportive and high‑energy team

A welcoming workplace where personality is encouraged

A growing company offering real career progression

No unnecessary corporate red tape—your ideas and input matter

A stable, full‑time position

Ongoing training and professional development

Regular team events and social activities

The satisfaction of playing an important role in the company’s daily success

This role suits someone who enjoys being busy, takes pride in staying organised and can confidently take control when the unexpected happens.

If you’re an experienced dispatcher who can keep a cool head, a warm manner and a busy team moving, we’d love to hear from you.

Please Note Applicants must have full Australian working rights.

Ruttley Services — “We do it right the first time.” #J-18808-Ljbffr

📌 Sales Coordinator – Dispatch & Scheduling Coordinator (Unanderra)
🏢 Rgit Australia
📍 Unanderra