Internal Sales Coordinator - Manufacturing Co Haymond Consulting Group Pty Ltd – Prestons NSW

Internal Sales Coordinator

Steel Manufacturing | Customer Service & Order Coordination | TEMP-PERM FULL TIME HOURS

We are seeking a friendly, organised and customer-focused

Internal Sales Coordinator

to join an established manufacturing business supplying steel products to customers across a range of industries.

This is a busy, hands-on role where you will be responsible for managing customer orders from initial enquiry through to delivery. You'll work closely with customers, production and transport teams to ensure orders are processed accurately, queries are responded to promptly and customers are kept informed throughout the process.

About the Role Your day-to-day responsibilities will include:

Receiving and processing customer orders via phone and email

Checking stock availability within the system before confirming orders

Liaising with production teams when stock is unavailable or needs to be manufactured

Providing customers with accurate estimated production and delivery dates

Keeping customers updated on the progress of their orders

Responding to customer enquiries and order queries within required timeframes, with a target response time of

no longer than four hours

Processing and issuing customer invoices

Coordinating transport and delivery of completed orders

Maintaining accurate customer and order information within internal systems

Working closely with production, warehouse, transport and other internal departments





Providing general administration and customer service support as required

About You We are looking for someone who is

friendly, approachable and genuinely enjoys working as part of a team .

Ideally, you will have previous experience in an internal sales, customer service, order processing or administration position within a

commercial, manufacturing, industrial, building products or similar environment .

You will also bring:

Strong time management and organisational skills

Excellent customer service and communication skills

The ability to manage multiple customer orders and priorities at once

A proactive approach to following up outstanding orders and enquiries

Confidence communicating with customers by both phone and email

Excellent computer skills and the ability to quickly learn new systems

Strong attention to detail when processing orders and invoices

The ability to communicate effectively with production and operational teams

A positive attitude and willingness to help others

Reliability and a strong team-focused approach

What We're Looking For This position would suit someone who understands that good customer service is about more than simply taking an order. You will take ownership of customer enquiries, follow orders through the production and delivery process, and make sure customers receive clear and timely communication when stock or delivery dates change.

If you have experience working in a fast-paced commercial setting and enjoy being the person who keeps customers, production and deliveries organised, we would love to hear from you.

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📌 Internal Sales Coordinator - Manufacturing Co (Sydney)
🏢 Haymond Consulting Group
📍 Sydney