The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Support Worker – Women's Program Alice Springs, NT Casual SCHADS Level 3

Number Of Positions Available

3

Why this role matters The Salvation Army is one of Australia's largest providers of homelessness and justice-related support services. Open House provides safe, stable accommodation for residents who are rebuilding their lives after periods of instability, including time in custody. Many residents are seeking a calm, respectful and empowering environment where they can regain confidence, strengthen independence and reconnect with community. This program supports individuals who may have experienced trauma, justice involvement, safety concerns and barriers to social participation. Support Workers play a vital role in creating a safe, welcoming and trauma‑informed space that promotes dignity, healing and self‑determination. The role is well suited to applicants who are passionate about supporting women and people transitioning from the justice system.

About The Role As a casual Support Worker, you will contribute to after‑hours operations at Open House, ensuring the environment is safe, well‑maintained and supportive. You will assist residents with daily living tasks, maintain accurate records, respond to incidents, and work collaboratively with case managers and the wider team to support residents in achieving their case plan goals. This is a casual position based in Alice Springs, NT. The roster operates 24/7, with after‑hours,



evening and overnight active shifts where staff are required to remain awake.

How You Will Make An Impact

Create a safe, respectful and welcoming environment for all residents

Assist residents to manage and maintain individual and shared living spaces

Support daily cleaning and maintenance tasks to ensure high presentation standards

Maintain accurate, up‑to‑date client records and data in TSA's electronic systems

Provide clear, accurate information in handover documents between shifts

Identify risks to clients, staff or TSA and **escalate** promptly to the relevant supervisor

Support residents to work towards case plan goals, including attending appointments relating to health, housing, finances, education, justice and social inclusion

Take preventative action in potential high‑risk situations in line with policy and procedure

Contribute to a positive, cooperative team environment

Participate in a 24/7 roster, including afternoon, evening and overnight active shifts

What You Will Bring

Experience within community services and/or a relevant tertiary qualification

Experience supporting people transitioning from the justice system or reintegrating after custody

Experience working with First Nations people, including understanding of local Aboriginal communities and culture

Previous experience in a similar support role

Desirable: experience in mental health, AOD or trauma‑informed practice





Strong communication skills and the ability to build positive, respectful relationships

Ability to remain calm, resilient and focused in challenging situations

Confidence using everyday digital tools, including email, databases and Microsoft applications

Self‑motivation and a high level of initiative

Current Drivers Licence

First Aid Certificate

Valid NT Working with Children's Check

What We Offer

$44.54 – $47.76 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances and NFP salary packaging

SCHADS Level 3 – Above Award conditions (up to 10%)

Remote Area Housing Benefit (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)

Access to EAP and health and wellness initiatives

Ongoing training and development to support your growth

A rewarding, purpose‑driven crole that makes a positive and lasting social impact

Equal Opportunity Statements The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

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📌 Support Worker - Women'S Programme (Alice Springs)
🏢 The Salvation Army Australia
📍 Alice Springs