Telco ICT Group | Chadstone, VIC | Full-time, in office (with client site travel) Company Description Telco ICT Group is a leading IT Managed Service Provider and esteemed Telstra Business Partner based in Australia. We offer a comprehensive portfolio of telecommunications services and IT solutions, including Cloud migrations, Phone Systems, Firewalls, Microsoft 365, Copilot, AI, automation, SD-WAN, and Video Conferencing.

Role Description This is a full-time on-site role located around Chadstone, VIC, for a Project Engineer. Our project pipeline has grown on the back of multi-site client engagements, and we need an engineer who owns delivery end to end — from the audit findings and scope through to build, cutover, documentation and handover to our support team.

You will take on projects such as Microsoft 365 and Azure migrations and tenant remediation, security uplift (Conditional Access, Intune/MDM, Defender, backup), firewall and network deployments (Fortinet, Meraki, Sophos), server and virtualisation refreshes, SharePoint migrations and file-server decommissioning, and phone system / SD-WAN rollouts. You'll run several projects at once, work directly with client stakeholders, and keep scope, timelines and budgets on track alongside our Solution Architect and GM.

Key Responsibilities

Own the delivery of assigned client projects: planning, scheduling, build, testing, cutover and handover

Turn audit and assessment findings into scoped, sequenced remediation projects

Configure and deploy Microsoft 365, Entra ID, Intune, Azure, Windows Server, Hyper‑V/VMware and SharePoint environments

Install and configure firewalls, switching, Wi‑Fi and VPN (Fortinet,



Meraki, Sophos)

Produce project documentation: designs, runbooks, change plans, as‑builts and client handover packs

Run client project meetings, provide status reporting, and manage risks, changes and vendor coordination

Act as a Tier 3 escalation point for projects you have delivered during warranty

Qualifications

4+ years in an MSP or IT consulting environment, with at least 2 years delivering projects rather than only support

Demonstrated experience running Microsoft 365 / Azure migrations and tenant security uplift end to end

Hands‑on installation experience with Fortinet, Meraki and Sophos; industry certifications preferred

Professional experience with Windows Server, Hyper‑V/VMware and Linux, including patching and vulnerability remediation

Strong networking fundamentals: routing, switching, firewalls and VPN technologies

Comfortable managing multiple concurrent projects, scope and client expectations — a client‑facing role, so you need to enjoy talking to clients

Clear written documentation and communication skills across clients, vendors and internal teams

Relevant certifications highly regarded: MS-102, AZ-104, SC-300, MD-102

Australian driver's licence and willingness to travel to client sites across Melbourne

Why Telco ICT

Telstra Business Partner with a growing project pipeline across construction, freight, healthcare and manufacturing clients

Modern stack — Microsoft 365, Copilot, automation and AI are part of daily work, not a roadmap item

Small, senior team with direct access to leadership and real ownership of outcomes

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📌 IT Project Engineer for MSP - Level 3 (Port Phillip City)
🏢 Telco ICT
📍 Port Phillip City