Casual employment

North Parramatta Campus and Moss Vale campus

Join a purpose and values driven School

ABOUT THE ROLE We are seeking an enthusiastic Service Desk Technician to assist the ICT Department’s vision for continuous improvement and a passion to provide excellent support to staff, students and parents for existing systems and services.

The Technician works closely with other members of the Service Desk team to monitor, respond to, and resolve first level service desk tickets, provide excellent service to staff and students at the Service Desk counter, answer phone and email enquiries and keep an up-to-date asset register.

Please note, this is a casual role that will be based at both The King’s School campus in North Parramatta and the Tudor House campus in Moss Vale.

ABOUT YOU The School values humility, honesty, respect, responsibility, integrity, compassion, excellence and gratitude. As such, we see the importance of recruiting talent aligned with these values.

To be successful for this role, you will need to have the following skills, knowledge and attributes:

Excellent written, verbal and communication skills

Relevant IT degrees/qualifications or have equivalent experience

Have robust analytical skills





Previous experience in preparing technical documentation

Be cutting-edge and solutions-focused

Have a sense of humour

Feel comfortable working both autonomously and as part of a team

Excellent phone manner and etiquette and be able to handle difficult conversations

Valuable understanding of Microsoft and Apple technologies, including server, client, print and applications

In addition to the above, the following experience and knowledge would be an advantage:

Experience working in the education sector

Knowledge of software deployment platforms for both PC and Mac

Experience resolving issues related to device peripherals

ABOUT US The King’s School, Australia's oldest independent school, is a Christian community that seeks to make an outstanding impact for the good of society. The staff at King's are supportive and enthusiastic professionals, who respect the Christian ethos of the School and contribute in a way that balances the needs of the School and the staff's unique talents and interests. Our team is focused on developing Global Thought Leaders through developing Academic Excellence with Character Development in the context of Christian Community.

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📌 Service Desk Technician (Canberra)
🏢 King'S School
📍 Canberra