We are looking for an approachable and proactive

Customer Care Consultant

to provide phenomenal service within our Broken Hill Trade Store!

Acting as the face of the business, you will bring friendliness and effective communication over the phone, in person and over email. You'll be crucial in delivering a fantastic customer service experience and helping keep our store in order.

What You’ll Be Doing:

Act as the first point of contact for customers in person, by phone, and email. Provide expert advice on a wide range of industrial products. Maintain a clean, well-stocked, and visually appealing shopfront. Uphold safety standards and foster a positive team culture.

Our Ideal Candidate will have

Previous experience in customer service or retail environments is highly regarded. Positive and clear customer service manner - both verbally and over email. A proactive attitude with a willingness to learn. Work well both autonomously and in a small team environment.

Previous experience to industrial sales/trade stores is highly regarded but not required for success in this role.

What's In It For You:

Exclusive Perks:

Team Member

discount card f or Kmart, Bunnings, Target & Officeworks,

FREE One Pass

subscription &





Wesfarmers discounted offers

from over 400 retail corporate partners Continuous

training and career development

opportunities Guaranteed hours

with annual leave and sick leave advantages Team events, celebrations, award

recognition and prizes Employee Assistance Program : wellbeing support

for you and your immediate family

- covering counselling, coaching, financial advice, legal guidance, nutritional services, & more! Refer-A-Friend program

– earn up to $2,000 for each referral! Ability to

purchase up to 4 weeks' additional annual leave Generous paid parental leave

policy and more!

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.

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📌 Customer Service Representative (Broken Hill)
🏢 Blackwoods
📍 Broken Hill