Hospitality Services Officer - Phillip Island Care Community Phillip Island Care Community, 1A Leslie Avenue, Cowes, Victoria, Australia •

Cowes VIC, Australia

Posted Monday 17 November 2025 at 1:00 pm

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of

C ompassion,

A ccountability,

R espect and

E xcellence reflect that

CARE

is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.

About the Role: We're looking for a versatile and caring General Services Officer to join our hospitality team at

Phillip Island

Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

Location:

Phillip Island Care Community, Cowes

Employment Type:

Permanent full-time, part time or casual roles available

Remuneration:

Attractive hourly rate depending on skills and experience

Additional Benefits:

Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

Varied & meaningful work — No two days are the same; support our community in three essential areas

Career development — Access our Opal HealthCare Academy to grow your skills

Supportive team — Join a values-led environment where you are valued





Paid parental leave — Industry-leading policy

$5,000 referral bonuses for bringing a friend onboard

Sector-leading systems — The tools to help you succeed

What You'll Do:

Food Service:

Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping:

Ensure resident rooms and community areas are clean, secure, and welcoming, paying attention to detail.

Laundry:

Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Positive communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

Pre-employment medical

Police check

NDIS Worker Screening Check

Serve with Heart If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Phillip Island Care Community, 1A Leslie Avenue, Cowes, Victoria, Australia,

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📌 Hospitality Services Officer - Phillip Island Care Community (Cowes)
🏢 Opal Aged Care
📍 Cowes