Westgate Medical Centre – Hoppers Crossing VIC

Extremely busy Medical Centre is looking for a friendly and experienced Medical Receptioniston on a casual basis that

MUST BE AVAILABLE

to work a rotating roster of mornings, afternoon, evening and weekend shifts.

You will be required to work a minimum of 2 days per week with the availability to increase hours as needed and to cover annual leave and sick leave at short notice.

This is a very busy and challenging role which involves working in a fast-paced workplace. You will be required to tend to patient needs, answer a continuous high volume of phone calls, liaise with Doctors and handle any requests that may arise.

This is the perfect opportunity for applicants who are able to manage ongoing multiple tasks with confidence, ease and accuracy. A high attention to detail is a must!

Only candidates meeting key selection criteria, experience and roster availability will be short-listed.

Key responsibilities include;

Meet and greet patients into the clinic

Answer high volume of incoming calls

Processing incoming and outgoing mail and emails

Processing and batching Medicare and DVA claims

Invoicing and receipting to patients and third parties

Scheduling appointments and relevant follow up

Triaging patients and monitoring waiting room





General administrative support for Doctors and Nurses

Assist your Practice Manager with Ad-hoc duties

Benefits and perks

Attractive remuneration

Great work/life balance.

Opportunity to be part of a team that promotes premium healthcare to our patients.

Inclusive and motivating team environment.

Diversity in role - no two days will be the same!

Full training & support will be provided.

Skills and experience Experience and Attributes;

Medical Reception experience is required, however, we are willing to train the suitable candidate

Knowledge of Medical Director and PracSoft software is highly regarded

Be dependable, reliable, and have a strong work ethic

Have high attention to detail and accuracy

Professional & personable telephone manner

Strong written & verbal communication

Able to work independently and show initiative

Work productively within a team

Strong administration experience

Exceptional customer service skills

Ability to multi-task and prioritize

Due to the nature of our business hours, candidates must have own transport.

Due to government requirements, candidates must also be Covid-19 vaccinated.

Please allow about 7-14 business days for the recruitment process.

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📌 Casual Medical Receptionist (Port Phillip City)
🏢 Westgate Medical Centre
📍 Port Phillip City