As an Administration Assistant, you will play an important role in the day-to-day operation of the clinic and will often be the first point of contact for children, families, therapists and external stakeholders at Kids Therapy Clinics Australia, a multidisciplinary paediatric therapy clinic supporting children and families across South-West Sydney.

Key responsibilities

Greeting children, parents and visitors and providing a warm and professional reception experience

Answering incoming telephone calls and responding to general enquiries

Managing client appointments, therapist calendars and clinic schedules

Booking, confirming, rescheduling and cancelling appointments

Responding to emails and maintaining professional communication with families

Creating and maintaining client files and ensuring information is accurately recorded

Processing referrals, intake documentation and service-related paperwork

Assisting with NDIS participant administration, service agreements and funding information

Processing payments, invoices and general billing enquiries

Scanning, filing, uploading and maintaining confidential client documentation

About you

Previous experience in administration, reception or customer service

Excellent verbal and written communication skills

Robust organisational and time-management skills

Confidence managing multiple priorities in a busy environment





Excellent attention to detail and accuracyStrong computer skills, including Microsoft Office and email

A professional and compassionate approach when communicating with families

The ability to maintain confidentiality when handling sensitive client information

Initiative and the ability to work independently while also contributing to a team

Reliable attendance and a strong work ethic

A current WWCC and National Criminal History Check (within last 6 months) required.

About us Kids Therapy Clinics Australia (KTC) is a growing multidisciplinary paediatric therapy clinic supporting children and families across South-West Sydney. Our team provides a range of allied health and developmental services within a modern, qualified and family-focused clinical environment.

Monday-to-Friday hours

A modern, purpose-designed clinic environment

A friendly and supportive multidisciplinary team

A varied role with opportunities to develop your administrative skills

Training and support to learn our systems and processes

Exposure to the allied health and NDIS sectors

Opportunities for professional growth as the organisation continues to expand

A rewarding workplace where your role directly supports children and families accessing important therapy services

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📌 Administrative Assistant (Sydney)
🏢 Kids Therapy Clinics
📍 Sydney