Are you a dynamic

Senior Administration Officer

ready to make a lasting impact? We are currently seeking passionate and experienced Senior Administration Officers to join our team in our newly established emergency department. We have multiple casual roles available.

Based at our Springfield campus, this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.

Salary range: $39.79 - $44.25 per hour

plus superannuation

and

access to not-for-profit salary packaging up to $15,900

+

access to many staff benefits!

Working a variety of shifts across a 24/7 rotating roster, this role is critical to the smooth operation of Queensland's newest Emergency Department. You’ll play a key part in supporting clinical teams across triage, admissions and patient flow, ensuring patients are accurately clerked, billed correctly, and supported efficiently during their ED journey.

What you’ll be doing

Supporting ED operations across all major areas including triage, admissions and patient flow

Accurately clerking patients and ensuring timely admission, transfer and discharge processes

Managing Medicare and private health insurance details, including identifying Medicare-ineligible patients

Processing patient payments and liaising with Finance to facilitate billing and reconciliation





Providing front-of-house and ward-based administrative support within a 24/7 workplace

Maintaining high standards of data quality, confidentiality and compliance

Working collaboratively with clinical and administrative colleagues to ensure full coverage of all rostered ED shifts

Contributing to orientation and training during a comprehensive onboarding period

About you

Ability to pick up shifts at short notice

Demonstrated experience in senior administration within a healthcare or hospital setting

Strong knowledge of patient admissions, billing, Medicare and private health insurance processes

The ability to work rotating shifts across a 24/7 roster, including nights, weekends and public holidays

High attention to detail and the ability to manage competing priorities in a fast-paced environment

Experience using health information systems and intermediate Microsoft Office skills

Excellent communication skills and a calm, professional approach under pressure

A commitment to Mater’s mission, values and patient-centred care

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare , education ,



fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Increase your take-home pay

with generous salary packaging options, including meal and entertainment benefits

Grow your career

with access to industry-leading training and professional development through Mater Education

Wellbeing support

through our Employee Assistance Program and on-site pastoral care teams

Access a range of health and wellbeing services

with a corporate discount on private health insurance

Exclusive discounts

across dining, retail, travel, accommodation (just to name a few!)

Stay active

with unlimited access to discounted gyms via the Fitness Passport program

Convenient, discounted on-site parking

Enjoy great food

with reduced prices at our campus cafés and coffee spots

Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater .

#GetBetterWithMater

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage .

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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📌 Senior Administration Support Officer - Ed Casuals (Gold Coast)
🏢 MaterNews
📍 Gold Coast