Administration Assistant/Customer Service About the company As a leader in the industry, this company prides themselves on providing high quality restoration services to residential and commercial customers. They have an excellent team environment with comprehensive training and opportunities for growth.
About the role The successful candidates will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. You will act as the first point of contact for customers and corporate clients, respond to enquiries, schedule bookings and be responsible for a range of administration tasks.
Duties
Inbound and outbound calls
Schedule daily booking
Confirm and enter job details
Liaise with Project Managers and other stakeholders
Complete reports, quotes and other ad hoc administrative tasks
Provide outstanding customer service and strive to achieve targets and KPIs
Skills and experience
Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
Strong computer skills and able to use internal systems
Excellent attention to detail
Organised and excellent time management skills
Motivated and proactive
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📌 Administration Assistant/Customer Service (Port Phillip City)
🏢 Conquest Personnel
📍 Port Phillip City
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