Property Claims Consultant South-East Melbourne | $80,000–$120,000 + Super + Bonus An established and highly regarded insurance brokerage is looking for an

experienced Property Claims Consultant

to join its team in Melbourne’s south-east.

This is an opportunity to take ownership of a portfolio of property claims while working closely with brokers, clients, insurers and loss adjusters. The role would suit someone with solid property claims experience gained within an insurance brokerage or agency who understands the importance of robust communication, technical claims management and delivering positive outcomes for clients.

The Role You will be responsible for managing property claims from notification through to resolution, including:

Managing a mixed portfolio which will be predominantly made up of property claims from notification through to settlement

Handling commercial claims across a range of client risks

Liaising with clients, brokers, insurers, loss adjusters, builders and other claims stakeholders

Assessing claims, reviewing policy coverage and monitoring progress

Coordinating repairs, assessments, reports and settlement processes

Negotiating with insurers and service providers where required

Keeping clients and brokers updated throughout the claims process

Identifying and resolving issues to ensure claims progress efficiently

Maintaining accurate claims records and providing a high level of service





Working closely with the broader broking team to support positive client outcomes

About You

Proven

Property Claims experience within an insurance brokerage or agency is essential

Strong understanding of commercial property insurance and claims processes

Experience managing claims from notification through to settlement

Confident dealing with insurers, loss adjusters, clients and other stakeholders

Strong communication and negotiation skills

Ability to manage a portfolio independently and prioritise competing claims

Strong attention to detail and a solutions-focused approach

Professional, proactive and client-focused manner

What's on Offer

Work close to home and avoid public transport! South-East Melbourne location

On site parking

exceptional culture club with regular company events such as training days (with lunch of course), on site free massages, regular lunches and end of FY/Xmas events

Excellent tenure throughout the business

work for a national brokerage

Hybrid 3/2 (post probation)

On site gym!

Attractive Base+ Super + Bonus

Opportunity to manage a quality portfolio of property claims

Close collaboration with experienced brokers and claims professionals

Genuine career development opportunities

A role offering ownership, autonomy and strong client interaction

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📌 Broker Claims Consultant - Property (Port Phillip City)
🏢 Morgan Consulting
📍 Port Phillip City