Member Experience & Growth Transformation Lead (Brisbane)

Member Experience & Growth Transformation Lead (Brisbane)

24 Sep
|
Royal Australasian College of Surgeons
|
Brisbane

24 Sep

Royal Australasian College of Surgeons

Brisbane

Member Experience & Growth Transformation Lead Royal Australasian College of Surgeons•Brisbane, QLD, AU Job Description

Royal Australasian College of Surgeons in Australia seeks a Transformation Lead to own the end-to-end member journey, from joining through onboarding, engagement, retention and long-term value. This senior executive role requires moving from diagnosis to design to delivery within a 12-month engagement. You will design and implement a future Member Experience and Growth operating model, establish measures (NPS, satisfaction), lead CRM enablement via Microsoft Dynamics, and build the capabilities

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📌 Member Experience & Growth Transformation Lead (Brisbane)
🏢 Royal Australasian College of Surgeons
📍 Brisbane

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