Canberra, Australian Capital Territory, Australia Australian Government Department of Health, Disability and Ageing – Canberra ACT

Australian citizenship required. Must be able to obtain Baseline security clearance.

Location: QLD/WA/ACT/VIC/NSW/NT/SA/TAS (Hybrid).

Lead Siebel Designer Systems Analyst (Multiple Roles)

Australian citizenship required. Must be able to obtain Baseline security clearance.

Location:

QLD/WA/ACT/VIC/NSW/NT/SA/TAS (Hybrid).

RFQ Details

RFQ ID: LH-07921

Agency: Department of Health, Disability and Ageing

Closing Date: Monday, 05 October 2026 at 11:59pm Canberra time

Estimated Start Date: Sunday, 01 November 2026

Initial Contract Duration: 14 months to 31 December 2027

Extension Term: 12 months

Number of Extensions: 1

Experience Level: Lead – EL2 equivalent

Security Clearance: Must be able to obtain Baseline

Location of Work: QLD, WA, ACT, VIC, NSW, NT, SA, TAS

Working Arrangements: Hybrid. Adaptable work arrangements may be negotiated upon engagement. The contractor will need to complete and adhere to a Working from Home Agreement specifying allocated days and working location. Any variation must be discussed and agreed with their director in advance.

Maximum Hours: 40 hours per week

Job Details The Systems Analyst – Siebel Designer provides specialised business and systems analysis services supporting the delivery, enhancement and ongoing operation of critical aged care digital services.

Working across the organisation’s Siebel CRM platform and associated integrated systems, the role collaborates with business, policy, project, technical and external stakeholders to understand requirements, analyse impacts and develop fit-for-purpose solutions.

The role contributes across the full solution lifecycle, including requirements analysis, functional design, build support, test support, implementation and post-release activities. It supports both project delivery and operational sustainment while enabling system enhancements, regulatory changes and reform initiatives.





The successful candidate will require strong communication, analytical and problem-solving skills, a sound understanding of Siebel CRM and associated business processes, and the ability to manage dependencies across interconnected applications and technology platforms.

Key Duties and Responsibilities

Partner with business analysts and other staff at all levels within the department and external agencies to determine business requirements

Negotiate scope within technical and resourcing limitations

Plan and facilitate workshops with business and external stakeholders to clarify requirements and present design solutions

Work closely with architects, UX designers, product design assurance and developers to ensure solution and functional designs are feasible and follow established patterns and standards

Develop and document detailed functional design specifications, user stories, mock-ups, diagrams and other design artefacts

Peer review colleagues’ design deliverables and perform confidence checks of built functionality

Provide advice on the relative risks of project-related activities

Coordinate the implementation of solution designs with relevant stakeholders

Analyse and resolve design issues raised during development and post go-live

Transfer skills and knowledge to departmental officers

Technical Skills

Minimum SFIA Level 6

Tertiary qualification or equivalent experience in ICT

3–5+ years’ experience in IT systems analysis and design

Prior experience working in the Australian Government on large and complex IT systems

5+ years of recent experience with Siebel CRM in any role

At least two years of recent experience working as a Siebel Analyst-Designer

Extensive experience as a Siebel CRM designer, developer or tester

Selection Criteria Essential Criteria

How well the candidate’s response and CV meet the Department's requirement as outlined within the Role Description, Key Duties, and Responsibilities

How you are paid... You choose what's best for you.

PAYG through Pinaka

Third-party payroll

Self-employed (own ABN)

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📌 Lead Siebel Designer Systems Analyst (Multiple Roles) | Location Aus Wide (Canberra)
🏢 Canberra, Australian Capital Territory, Australia Australian Government Department of Health, Disabi
📍 Canberra