Job Description

Trainer / Educator – Aged Care & Disability

n

Help our people feel confident, capable and ready to make a difference.

n

n
- Lead engaging induction, training, and workplace coaching
n
- Turn standards, evidence, and audit insights into practical learning
n
- Clinical experience is welcomed, but RN registration is not essential
n

n

At NewDirection Care, education is more than a compliance exercise. It is how we help our team turn knowledge into confident practice—and confident practice into better experiences for the people we support.

n

NewDirection Care Bellmere is an innovative and award‐winning aged care and disability support community. Our unique MicroTown® model is built around the belief that every person deserves to live "as normal a life as possible," with choice, dignity, independence and meaningful connection at the centre of their support.

n

We are looking for an enthusiastic Trainer / Educator who can bring learning to life and help strengthen capability across our community.

n

About the role

n

This is a varied, hands‐on role for someone who enjoys making complex information clear, creating engaging learning experiences, and helping people build confidence in their work.

n

You will be visible across the NDC community—facilitating induction and ongoing education, coaching employees in their work environments, developing practical learning resources and managing our UKG Learning Management System.

n

You will also work closely with operational leaders, clinical teams and quality stakeholders to identify capability needs and translate legislation, standards, audit findings and emerging risks into meaningful education.

n

Your work will directly influence employee confidence, organisational culture, quality and the delivery of safe, person‐centred support.

n

What you'll be doing

n

n
- Designing and delivering engaging induction, orientation and ongoing training for new and existing employees.
n




- Providing practical coaching, mentoring and support across our houses, café, wellness centre and other community environments.
n
- Developing and updating learning resources to reflect current legislation, research, organisational practices and sector best practice.
n
- Managing UKG Learning, including course assignments, completion records, reporting and learning administration.
n
- Reviewing audit outcomes, compliance data and workplace feedback to identify learning needs and improvement opportunities.
n
- Supporting employees to understand and apply the Aged Care Act, Aged Care Quality Standards, NDIS Practice Standards and other relevant requirements.
n
- Maintaining accurate records of training attendance, completion and evaluation.
n
- Building collaborative relationships with employees, leaders, clinical teams, subject matter experts and external training providers.
n
- Contributing fresh ideas that strengthen learning, capability and quality across NDC.
n

n

About you

n

You are an engaging and approachable trainer who enjoys seeing people grow in confidence and capability. You can connect with a diverse workforce, adapt your approach to different learning needs and make technical or regulatory information practical and relevant.

n

You may be an experienced workplace trainer, aged care or disability educator, Learning and Development professional, clinical educator or experienced care leader ready to move into a dedicated training role.

n

You will bring:

n

n
- A Certificate IV in Training and Assessment(mandatory).
n
- Experience designing,



facilitating or coordinating workplace learning.
n
- Strong knowledge of aged care, disability support or another highly regulated care environment.
n
- Confident facilitation, presentation, coaching and communication skills.
n
- The ability to build trusted relationships with employees and leaders at all levels.
n
- Solid organisation and the ability to manage several priorities at once.
n
- Confidence using learning systems, digital tools and workplace technology.
n
- A practical, supportive and improvement-focused approach.
n

n

Highly regarded

n

n
- Experience in an educator or training role within aged care, disability or healthcare.
n
- A clinical or care‐related qualification.
n
- Registered Nurse registration with AHPRA.
n
- Relevant postgraduate qualifications.
n
- Experience administering a Learning Management System.
n

n

RN registration is welcomed but is not essential for this role.

n

Mandatory requirements

n

n
- Current NDIS Worker Screening clearance.
n
- COVID-19 vaccination in accordance with current public health and organisational requirements.
n
- Current annual influenza vaccination.
n

n

Why join NewDirection Care?

n

n
- Work within an internationally recognised and genuinely different model of care.
n
- Make a meaningful impact on employee capability and the quality of support provided to residents and participants.
n
- Enjoy a varied role combining facilitation, resource development, workplace coaching, learning systems and continuous improvement.
n
- Help shape organisation‐wide education rather than simply delivering established content.
n
- Join a progressive community that values learning, innovation and professional growth.
n

n

If you love helping people learn and want your work to make a genuine difference to the quality of care and support they provide, we would love to hear from you.

📌 Trainer/ Educator (Queensland)
🏢 NewDirection Care
📍 Queensland