RSPCA Victoria is seeking an experienced Customer Care Supervisor to lead staff and volunteers through a period of transition, championing change leadership and striving for service excellence across shelter operations.
You will drive continuous improvement, manage day-to-day customer care, adoption services, and phone rooms, and ensure compassionate, compliant operation while supporting animal welfare outcomes.
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📌 Customer Care Lead — Change & Animal Welfare (Melbourne)
🏢 RSPCA VIC
📍 Melbourne
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