Join an award winning ASX-listed tourism and transport company Range of Employee Advantages including staff discounts and career development Based in Cleveland, QLD About the Role As our team continues to grow and develop, recent internal movements have created an exciting opportunity to join us as a Permanent Full-Time Reservation Consultant. We're seeking motivated individuals who enjoy delivering excellent customer service and thrive in a varied, customer facing role.

This role requires a strong focus on providing exceptional service and processing bookings accurately and includes phone, email and face-to-face customer interactions, ticket sales, ferry bookings and vehicle check-ins.

Our business operates 365 days a year, so you will need to be available to work on a roster which can include weekends and public holidays.

About You

Previous experience in a fast-paced customer service focused role will be highly advantageous

Exceptional verbal and written communication skills across a diverse customer base

Exceptional time management skills with the ability to prioritise and work under pressure

Ability to work on a rotating basis across our three terminals at Cleveland, Redland Bay and Dunwich (North Stradbroke Island)

Ability and willingness to work effectively independently and as part of a team

Demonstrated reliability and ability to respond and adapt to changing business needs





Previous experience in a dynamic environment with an ability to multitask and deliver against identified objectives

Advanced computer literacy and Microsoft Office skills

Previous experience in the tourism industry is desirable

About Us SeaLink South East Queensland (SEQ)

is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, Southern Moreton Bay Islands and the Moggill Ferry. SeaLink SEQ is a

SeaLink Marine & Tourism

company, part of the

Kelsian Group

- Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

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📌 Reservation Consultant - Permanent Full Time (Cleveland)
🏢 SeaLink South East Queensland
📍 Cleveland