Job Description

Turn great brand ideas into merchandise people genuinely want to use.

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POD - Promo on Demand is seeking an experienced branded merchandise sales professional to win new business, grow valued client accounts and deliver creative, commercially sound merchandise programs from brief to fulfilment.

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This is a hands-on growth role for someone who understands promotional products, corporate merchandise or branded apparel - and enjoys combining proactive sales with consultative account management and dependable project delivery.

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YOUR FOCUS

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YOUR INDUSTRY

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Branded merchandise

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YOUR IMPACT

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The opportunity

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You will own a portfolio of POD customers while building a healthy pipeline of recent opportunities. Working with clients, suppliers and our artwork, production, warehouse and fulfilment teams, you will shape tailored solutions and coordinate them from concept through to delivery.

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This role suits a commercially minded relationship builder who knows the merchandise industry and wants visible ownership of growth.

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What you'll do

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Win new business through targeted outreach, networking, meetings, presentations and disciplined follow-up.

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Manage and grow existing customer accounts by identifying new campaigns, product categories and repeat-order opportunities.

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Translate client briefs into tailored merchandise, branded apparel, online store, inventory and fulfilment solutions.

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Source products and prepare accurate quotations covering decoration, freight, storage and fulfilment costs.

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Coordinate samples, artwork, proofs, production, stock, kitting, dispatch and delivery.

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Maintain a current sales pipeline,



reliable forecasts and accurate customer and job information in PrintIQ or related systems.

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Resolve issues early while protecting customer relationships, delivery commitments and commercial outcomes.

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What success looks like

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A healthy pipeline that consistently converts into profitable new POD revenue.

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Existing accounts grow through stronger relationships, broader product programs and repeat business.

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Quotes are accurate, timely and aligned with approved margin expectations.

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Customers receive proactive communication, dependable delivery and responsive issue resolution.

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Sales forecasts, CRM records and PrintIQ data remain complete and current.

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What you'll bring

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Three to five years of recent, directly relevant experience in branded merchandise, promotional products or corporate apparel.

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A proven record in sales, business development and account growth, including responsibility for revenue or margin targets.

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Current knowledge of merchandise products, suppliers, decoration methods, pricing and industry lead times.

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Experience sourcing products, developing proposals, quoting and coordinating orders through to delivery.

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Commercial judgement, strong negotiation skills and confidence working with customers and suppliers.





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Clear communication, attention to detail and the ability to manage competing priorities.

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Highly regarded

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Established relationships in the Australian promotional products or branded merchandise industry.

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Experience with major corporate, retail, franchise, agency or association accounts.

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Knowledge of online merchandise stores, inventory, warehousing, kitting or fulfilment.

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Experience with PrintIQ or a comparable quoting, CRM or production-management platform.

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Own meaningful sales growth within a dedicated merchandise business.

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Work on varied projects that move from idea to tangible customer outcome.

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Offer complete merchandise programs, supported by experienced delivery teams.

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Join a business that values reliability, achievement, resourcefulness and expansion.

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About POD

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POD - Promo on Demand delivers end-to-end branded merchandise and promotional product solutions, including corporate merchandise, branded apparel, campaign and event products, client-branded online stores, sourcing, inventory management, kitting, distribution and on-demand fulfilment. POD is part of the Umbra Group, with employment provided through Umbra Core Collective.

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Location and working arrangements

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This is a full-time onsite position based in Villawood, NSW. The role includes regular customer meetings and occasional travel for client visits, supplier meetings and industry events.

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- We value capability and relevant industry experience. If this role closely matches your background, we encourage you to apply.
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📌 Sales Account Manager (New South Wales)
🏢 Adpost
📍 New South Wales