Job Description

Join a growing healthcare provider where you'll play a key role in leading daily operations across a busy, patient-focused environment. This is an opportunity for an experienced Office Manager, Practice Manager or Administration Manager to oversee front-of-house operations, support a high-performing team, and ensure an exceptional experience for patients, clinicians and stakeholders.

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Reporting to senior operational leadership, you will be responsible for the smooth day-to-day running of multiple service areas within a fast-paced healthcare setting.

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- Leading, mentoring and supporting a clerical and reception team
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- Managing rosters, schedules and workforce planning
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- Driving efficient patient flow and service delivery
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- Handling escalated patient enquiries and complaints professionally
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- Overseeing billing, banking and administrative processes
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- Building effective relationships with clinicians, hospital stakeholders and internal teams
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- Monitoring operational performance and identifying improvements
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- Ensuring compliance with relevant healthcare and administrative procedures
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About You

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- Previous experience in an Office Manager, Practice Manager, Administration Manager or similar leadership role




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- Solid people leadership skills with experience supervising administrative teams
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- A calm, organised and adaptable approach in a busy environment
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- Excellent stakeholder management and communication skills
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- Strong understanding of scheduling, workflow coordination and customer service delivery
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- Experience within healthcare, medical, radiology, allied health or specialist practice settings will be highly regarded
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- Knowledge of Medicare, private health fund, DVA or related billing processes will be advantageous
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What's on Offer

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- Salary package of approximately $90,000-$100,000 + super, dependent on experience
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- Collaborative and supportive leadership team
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- 9-day fortnight arrangement (1 day off per fortnight!)
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- Stable, growing organisation with ongoing investment in technology and services
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- Opportunity to make a genuine impact on team performance and patient outcomes
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If you're a proactive operational leader who thrives in a fast-moving healthcare environment and enjoys supporting teams to deliver exceptional service, we'd welcome your application.

📌 Office Manager (New South Wales)
🏢 Frog Recruitment
📍 New South Wales