This is a Marketing Coordinator role with Medical Symbiosis based in Sydney, NSW, AU

== Medical Symbiosis ==

Role Seniority

- junior, mid level

More About The Marketing Coordinator Role At Medical Symbiosis

Marketing Coordinator

Medical Symbiosis | Sydney | Full time, 5 days per week (one day from home negotiable after ramp-up)

About Us

Medical Symbiosis is a multi-brand ecommerce business. We own and operate:

Nutraviva - collagen, bone broth and supplements, sold DTC and through pharmacy and distribution

Steady Freddy - men's sexual wellness, trading in Australia and the US

SuperFast Diet - a subscription weight-loss program with a large, engaged community

We are small, fast and commercially minded. Decisions get made in days, not quarters, and the work you do this week shows up in the numbers next week.

The role This is a genuine cross-brand coordinator role. You will sit across every department - paid media, creative, email and SMS, influencer, ecommerce and ops - and keep the marketing engine moving. You are the person who makes sure the campaign ships on time, the brief is written, the assets exist, the discount code works and the numbers get reported.

You report to the General Manager and work day to day with our Head of Growth, brand managers, designers and CX team.

What you will actually do Campaign and calendar coordination

Own the marketing calendar across all three brands and keep every stakeholder to it

Run campaign builds end to end: brief, asset delivery, landing page, offer setup, QA, go live, wrap-up

Chase the dependencies before they become delays

Creative production

Write and file creative briefs, then traffic them through design and video to approval





Keep the asset library organised and make sure the right sizes and variants exist for every placement

Coordinate UGC and influencer creators: sourcing lists, product seeding, deliverable tracking, usage rights

Email, SMS and retention

Build and schedule campaigns in Klaviyo, including segmentation, testing and reporting

Keep flows current as products, offers and claims change

Ecommerce

Shopify updates: product pages, collections, merchandising, promotions and discount codes

Work with ops on launches, stock messaging and pre-orders

Reporting and admin

Pull weekly performance numbers and turn them into a clean summary the team can act on

Keep ClickUp accurate so everyone knows what is where

Liaise with agencies, suppliers, printers and platform reps

What we are looking for

2+ years in a marketing coordinator, brand assistant, agency account coordinator or similar role, ideally in ecommerce, retail or consumer goods

Hands-on with at least two of: Shopify, Klaviyo (or similar ESP), Meta Ads Manager, Canva, a project tool like ClickUp or Asana

Strong written English and a good eye for copy and creative, even if you are not the one writing the ad

Genuinely organised: you track your own work, you follow up without being asked, and nothing quietly falls off the list

Comfortable working across categories that include supplements and sexual wellness,



and comfortable with the compliance care those categories require

Commercially curious. You want to know whether the campaign actually made money

Nice to have, not essential: experience with subscription products, US market exposure, basic reporting in GA4 or a BI tool, influencer program experience.

What this role is not It is not a strategy role and it is not a content-only role. It is a hands‑on execution job across a lot of moving parts. If you like ownership, variety and a short path from idea to live, you will enjoy it. If you want a single narrow lane, you will not.

The details

Full time, 5 days per week, based in our Sydney office

Open to discussing one day per week from home once you are up to speed

Salary: $[X]k - $[Y]k plus super, depending on experience

Start date: [date]

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning current things all the time and the Medical Symbiosis team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

Coordinating campaigns and calendars

Managing creative production

Reporting and administration

Key Strengths

Marketing coordination

Creative production

Ecommerce management

Email marketing

Project management tools

Influencer marketing

Why Medical Symbiosis is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Medical Symbiosis not with Hatch. #J-18808-Ljbffr

📌 Marketing Coordinator (Sydney)
🏢 Hatch
📍 Sydney