24 Sep
|
Talon Group
|
New South Wales
24 Sep
Talon Group
New South Wales
E Commerce Specialist - Consumer Electronics
Our client is a global premium consumer electronics and lifestyle business seeking an E-Commerce Lead to own digital execution across Australia and New Zealand across one of their significant brands. This is a hands-on role focused on website performance, campaign delivery, CRM and insights.You will report to the E-Commerce Retail Trade Marketing Manager and act as the local digital subject matter expert.
What you will do
- Own day-to-day operation and optimisation of ANZ e-commerce websites
- Improve merchandising, content, customer journeys and site health
- Execute paid search, paid social, SEO, email and CRM activity
- Partner with brand marketing on campaign planning, briefing and on-brand EDMs
- Manage agency relationships and campaign performance reporting
- Build acquisition and retention journeys using CRM automation
- Support platform upgrades, testing and new digital capability rollouts
- Resolve escalated website, payment and online customer issues
- Work with customer service to lift satisfaction and NPS
- Collaborate with marketing, sales, category and supply chain on launches and promotions
What you will bring
- Degree in Marketing, Digital, Commerce or similar
- 2+ years' e-commerce or digital marketing experience
- Strong GA4 and digital platform knowledge
- Agency management and stakeholder communication skills
- Solid project management and analytical capability
- Baseline comfort using AI to work faster and improve quality
- Full working rights in Australia
Nice to have
- Salesforce Commerce Cloud or similar CMS
- Consumer electronics or FMCG background
What's on offer
- Hybrid working, typically three days in office
- Employee product discounts
- Learning and development support
- Inclusive environment with explicit cross-functional exposure
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📌 E Commerce Specialist - Consumer Electronics (New South Wales)
🏢 Talon Group
📍 New South Wales