About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

About The Role We are seeking a skilled and motivated Support Services Administration Officer to join our property team and play a crucial role in supporting The Salvation Army’s diverse initiatives nationwide. This is a Permanent Full time role (38 Hours/ week), Location - Redfern, NSW.

Purpose Of The Role The purpose of this role is to provide accurate, timely and efficient administrative and financial support to the Property Sales and Leasing team. The position is responsible for maintaining property and supplier records, processing property-related payments, coordinating utility and service account administration, supporting stakeholder enquiries and ensuring property administration activities are completed in accordance with organisational policies, procedures and compliance requirements across The Salvation Army's national property portfolio.

About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

About The Role We are seeking a skilled and motivated Support Services Administration Officer to join our property team and play a crucial role in supporting The Salvation Army’s diverse initiatives nationwide. This is a Permanent Full time role (38 Hours/ week), Location - Redfern, NSW.

Purpose Of The Role The purpose of this role is to provide accurate,



timely and efficient administrative and financial support to the Property Sales and Leasing team. The position is responsible for maintaining property and supplier records, processing property-related payments, coordinating utility and service account administration, supporting stakeholder enquiries and ensuring property administration activities are completed in accordance with organisational policies, procedures and compliance requirements across The Salvation Army's national property portfolio.

Key Roles And Responsibilities

Respond to administrative enquiries and provide timely support to internal stakeholders, ensuring high levels of customer service.

Establish new suppliers within approved systems and manage supplier information

Payment of operational invoices and lease liabilities alongside management of Strata records

Review and maintain the accuracy and integrity of property and financial data across relevant systems.

Monitor and manage shared email inboxes

Liaise with Energy account connections and disconnections teams

Support the team by sourcing payment related financial data

Liaise with internal stakeholders, agents, councils, water authorities & energy providers

Manage bookings and administration of an internally used apartment

Maintain accurate transaction records and supporting documentation

Ensure compliance with TSA policies, procedures and relevant legislation

Education And Qualifications Required

Demonstrated experience in property transaction administration, property operations, or a similar administrative role.

Sound understanding of financial administration processes, invoice management, and payment workflows.





Proficiency in property management, financial, and administration systems.

Strong organizational skills and ability to manage workloads.

Soft Skills

High attention to detail and accuracy.

Well-developed written and verbal communication skills.

Requirements Of The Role

National Police Check

Valid Drivers license

What We Offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

Flexible working conditions

Health, fitness and financial discounts / benefits

Paid parental leave - 12 weeks

Up to 8 weeks leave per year through our purchase leave scheme

Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

Purpose driven career which has positive social and sustainable outcomes

Employee Assistance Program - Independent confidential counselling service, opportunity for career development;

An inclusive culture of dedicated, passionate and professional team members

Positively supporting and impacting the lives of others through your career contribution.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child protected organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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📌 Support Services Administration Officer (Sydney)
🏢 The Salvation Army Australia
📍 Sydney