Change and Communication Manager (Port Phillip City)

Change and Communication Manager (Port Phillip City)

24 Sep
|
Talenza
|
Port Phillip City

24 Sep

Talenza

Port Phillip City

Change & Communications Manager Talenza is partnering with a purpose-led, member-based organisation to find a Change & Communications Manager to support a pipeline of small-to-medium change initiatives across both technology and business process.

This is a hands-on contract role where you'll work closely with senior leaders, take ownership of change impact and comms, and help lift adoption across members and internal stakeholders.

The role (what you'll be doing) You’ll lead end-to-end change and communications across several concurrent initiatives, including:

Change impact & readiness

Run impact assessments and translate findings into practical change plans

Support business case inputs tied to member outcomes / satisfaction

Define how change success is measured (including feedback loops)

Member + stakeholder communications

Create and deliver comms plans across internal teams and external member audiences

Draft clear, pragmatic comms for exec stakeholders (briefs, updates, board-ready summaries)

Project examples in-flight / coming up

Member satisfaction tooling: helping shape how feedback is collected and used

Advocacy register uplift: moving from spreadsheet-based tracking to a structured system, improving categorisation, reporting,



and automated board reporting

Member identity platform change: supporting a migration from one identity solution to another, including member-facing comms and change support

EDM / email platform improvements

Early-stage AI initiatives (member enhancements/assistants) as part of an emerging "AI lab" style roadmap

What you’ll bring (must-haves)

Proven experience delivering both Change Management and Change Communications (you can do the plan and the writing)

Track record supporting system implementations and the people-side of process change

Strong stakeholder capability - confident working directly with execs

Ability to keep things lightweight and effective on smaller projects (not "big-program only")

Practical, outcomes-led approach with a robust cultural fit and collaborative style

Nice to have

Experience in member-based, education, health, or purpose-led organisations

Exposure to identity/access change impacts, comms to external audiences, and/or digital member experience work

Interest or experience supporting early AI-enabled change (adoption, comms, guardrails)

#J-18808-Ljbffr

📌 Change and Communication Manager (Port Phillip City)
🏢 Talenza
📍 Port Phillip City

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