Job Description

Duty Manager | The Sebel/Peppers Manly Beach

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We Put the World on Vacation
n At Accor Vacation Club, part of Travel + Leisure, our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.

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About the Role

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Join our team as a Duty Manager, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.

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What You Will Be Doing as the Duty Manager:

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- Perform all duties of the Front Office, including greeting owners and guests, registration, communications systems monitoring, dispensing information and portage of luggage.
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- Oversee general resort operations including Front Office, Housekeeping and Maintenance issues in the absence of any more senior team member.
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- Drive the Guest Experience Host program onsite to deliver the budgeted sales guest flow and penetration rates.
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- Ensure that office supply inventories levels are maintained and updated as needed.
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What's In It For You:

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- Skills Development:



Build your skills and expertise to reach your full potential and achieve your personal goals.
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- Exclusive Perks: Unlock exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
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- Continuous Learning: Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
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- Recognition and Rewards: Benefit from personalised reward and recognition programs, celebrating your contributions to our team's success.
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- Vibrant Environment: Work in a energetic and supportive environment that values diversity and inclusion.
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Your Skills and Experience Include:

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- Excellent communication skills (verbal & written).
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- Exceptional customer service and problem-solving skills.
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- Basic knowledge of bookkeeping and cash handling.
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- Computer literate; previous Opera PMS experience is a plus.
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- Positive attitude, determination, and results-driven approach.
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Accor Vacation Club is committed to fostering a diverse & inclusive culture. We believe in equal opportunities and are dedicated to creating a workplace where individuals are valued, supported, and celebrated for the unique talents and perspectives they bring to our team.

📌 Duty Manager | The Sebel/Peppers Manly Beach
🏢 Accor Vacation Club
📍 Manly