Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Melbourne QV Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.
As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
Have a passion for retail
Be highly motivated and results driven person with outstanding customer service and communication skills
Enjoy working in a team setting
What we require:
Experience in (or ability to work in) a customer focused, successful retail business
A high level of Electrical product knowledge to support customer queries
Experience in retail management with an excellent sales track record
Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
Ability to service your customers while managing work tasks around their needs
Going above and beyond to provide exceptional customer focused problem solving
Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
Passion to exceed individual and store sales targets
Flexibility across retail trading hours including weekends, public holidays and late-night trades
What we offer:
Generous staff discounts
Attractive commission based structures
Fantastic incentive based promotions
Harvey Norman is a strong advocate of career progression with a wide support network for professional development
An environment where good performance is recognised and rewarded
A adaptable and positive work environment
Advertised:
09 Sep 2026 AUS Eastern Standard Time
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📌 Sales Manager / 2IC (Port Phillip City)
🏢 Harvey Norman Global Pty
📍 Port Phillip City
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