In this role, it is the paramount duty of OT (Occupational Therapist) Team Admin Support to provide support for the OT Team. You will ensure customers are assisted in a prompt, supportive & friendly manner at all times whilst providing a high standard of customer service.

Role Title: OT Team Administrator

Location: Bibra Lake WA branch

Hours: Monday - Friday, Full Time Permanent

Essential Skills & Qualifications

Excellent verbal and written communication skills, and the ability to communicate with both external stakeholders and internal purchasing and operations teams

Adept at navigating computer systems to manage customer interactions and records

Ability to analyse situations and think critically to find solutions

Ability to remain composed in a fast-paced work setting and work well under pressure

Confidence to work autonomously as well as in a team environment

Duties & Responsibilities

Process orders and create quotes using NetSuite

Running back-order reports and analysing the report data for OT's





Communicating with OT's and Case Managers, including order status, quote requests and purchase order information

Follow up on quotes pending approval and successful quotes

Co-ordinating the OT calendar and booking in product trials.

Customer complaint resolution

Employee Perks

Employee discounts on Aidacare health equipment products and services

Quarterly incentive scheme

Employee Assistance Program to support mental wellness

Benefits package includes discounts for retail, insurance, gym and more

Comprehensive training program to equip you with the necessary skills and knowledge

About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.

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📌 Ot Team Administrator (Rottnest Island)
🏢 Aidacare
📍 Rottnest Island