Location: Macquarie Park, and other Sydney Metropolitan locations as required.
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Hybrid: 3 days in office per week minimum.
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Hours of Work: 8 hours per day / 40 hours per week.
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Role description
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- Lead the business analysis workstream for the HCM Program, driving activities such as requirements gathering, process mapping, solution design, documentation and implementation support.
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- Partner with business stakeholders to identify opportunities to improve processes, services and user experiences through business transformation and technology-enabled solutions.
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- Facilitate workshops and engage with SMEs and stakeholders to understand current state services and systems, and capture business requirements.
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- Lead the design and documentation of future-state processes and services,
ensuring alignment with the program's business transformation objectives while incorporating customer insights to improve service quality, efficiency and user experience.
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Essential requirements
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- 6+ years' experience as a Business Analyst in service transformation projects in the HR domain and complex HR project management/delivery setting.
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- Experience in HR/HCM transformation programs across Recruitment, Onboarding and Employee Central (EC) modules.
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- Excellent analytical, documentation, facilitation and stakeholder engagement skills, with a high attention to detail.
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- Demonstrated experience in business requirements gathering and documentation, business process mapping and creation of Standard Operating Procedures.
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- Ability to work in a dynamic, ambiguous context without pre-established frameworks in place.
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📌 HCM Business Analyst (New South Wales)
🏢 Total Resource Solutions
📍 New South Wales
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