Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.

THE PERKS WE OFFER YOU As part of the Forever New family, you’ll enjoy advantages designed to support your success and wellbeing:

Enjoy a generous 40% employee discount, including periodic family & friends offers

Coffee lover? Indulge in daily subsidised coffee and lunch at the café downstairs

Celebrate loyalty and life moments with birthday and loyalty leave

Access to ongoing learning and development through LinkedIn Learning courses

Benefit from paid parental leave, helping you balance family and career

Gain recruitment referral incentives for bringing exceptional talent into the team

Take part in wellbeing and sustainability initiatives, supporting both you and the planet

Grow with continuous learning and development programs

Be recognised for your contributions through awards and recognition programs

Enjoy subsidised car parking and a vibrant Richmond head office location

Gain exposure to a global business operating across 5 continents

ABOUT THE ROLE We are seeking a detail-oriented and commercially minded

Quality Assurance Officer

to drive the fit, quality and consistency of our apparel across all stages—from initial development through to bulk production.

You’ll play a critical role in ensuring Forever New’s design vision is brought to life with precision, while minimising risk,



avoiding delays and reducing customer returns through right-first-time product.

Manage fit and quality from first sample through to bulk production

Lead and drive fit sessions, ensuring accuracy and adherence to critical path

Collaborate with Buying & Design to deliver against briefs and commercial outcomes

Provide clear technical direction to offshore suppliers and resolve issues proactively

Approve styles for bulk, ensuring consistency and product integrity

Monitor and analyse returns and quality performance, driving continuous improvement

Oversee care instructions, testing and compliance standards

Support and develop a QA Assistant in best practice and technical capability

Identify risks early and elevate potential delivery impacts

ABOUT YOU

Experience in QA, garment tech or product development within fashion retail

Strong knowledge of fit, construction, grading and fabrication

Confident running fit sessions and influencing stakeholders

Highly organised with excellent time and priority management

Solutions-focused with strong commercial awareness

Clear communicator across internal teams and offshore suppliers

OUR VALUES Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:

Think Customer

Respect for All

Keep it Simple

Take Responsibility

Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.

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📌 Quality Assurance Officer (Port Phillip City)
🏢 Forever New
📍 Port Phillip City