Job Impact

As a Control Room Operator, you’ll be the eyes and ears of site security—monitoring systems, detecting risks, and coordinating responses in real time. Your quick thinking and attention to detail will help keep people, assets, and operations secure while ensuring everything runs smoothly behind the scenes. About The Role

This is a fast-paced, tech-driven role where you’ll be working in a control room environment managing CCTV, alarms, and access control systems. You’ll monitor live activity, respond to incidents, and coordinate with on-site teams to ensure any issues are handled quickly and effectively. No two shifts are the same—you’ll be juggling multiple systems and making real time decisions, all while maintaining a calm, professional approach. Job Location: Blacktown Contract: Permanent full time Roster: 2 days/2nights Pay Rate: SSIA Level 5 Shift Pattern: Day and night shifts available on an 8-week rotating roster, averaging 76 hours per fortnight. This roster includes 12-hour shifts across both days and nights Key Responsibilities

Monitor CCTV, alarm systems, and access control platforms to detect and respond to incidents Coordinate incident response, including escalating issues and communicating with on-site teams Maintain accurate logs, reports, and system records for all security activities Manage multiple systems in a fast-paced environment while maintaining strong situational awareness About You

Must haveSecurity Licence,Classification 1A(Unarmed Guarding) & 1E (Monitoring Centre Operator) Valid First Aid Certificate(3yearsvalidity)with current CPRCertificate(1 year validity)



Ability to clear an Australian Police Check Have a valid Working With Children Check Strong attention to detail with the ability to monitor multiple systems at once Strong communication and customer service skills Ability to remain calm and professional in busy retail environments Good observation skills and confidence to manage and de-escalate incidents Why join Certis

Work within Australia’smost secure and sensitive environments Be part of a hightrust, clearance-based workforce Access ongoing training, careerpathwaysand professional development Operate in a valuesdriven organisation that prioritises integrity and accountability Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. Employee benefits such as retail discounts, annual awards, Regular employee engagementsurveyand a Reward & Recognition Framework Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply. Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW ACT 17501220 QLD 41315 WA SA48240 NT 345 SA ISL 178143 TAS 3020 Certis Security Australia Pty Ltd

NSW ACT 17501742 QLD 3158254 WA SA 72311 SA ISL 235794 VIC Z05 798 61S VIC Z05 798 40S NT 1093

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📌 Control Room Operator (Sydney)
🏢 Certis
📍 Sydney