Job Description

Retail Kiosk Store Manager - Lead, Sell & Grow with Àerre

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Lead a high-energy retail team. Drive sales. Build an exceptional customer experience.

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Àerre is one of Australia's fastest-growing fragrance brands, creating high-quality perfumes inspired by iconic luxury scents - without the luxury price tag.

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With a growing online presence and retail kiosks across Australia, we're expanding our team and looking for an ambitious, sales-driven Retail Store Manager to lead our high-performing retail kiosk at Pacific Fair.

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This is not a behind-the-scenes management role. We're looking for someone who loves being on the sales floor, thrives on hitting targets and knows how to get the best out of a team.

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About the Role

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As Retail Store Manager, you'll take ownership of the day-to-day performance of your kiosk and lead your team to achieve and exceed sales targets.

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You'll set the pace on the floor, coach your team in real time, drive customer engagement and ensure every customer receives an exceptional Àerre fragrance experience.

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You'll be responsible for:

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- Lead and motivate the team to hit and exceed sales targets
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- Drive sales, conversion and KPI performance on the floor
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- Lead by example with strong personal selling and customer engagement
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- Coach the team on selling, upselling and fragrance recommendations
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- Set daily goals, monitor performance and act quickly to improve results
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- Build a high-energy, accountable and customer-focused team
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- Manage rosters, training and day-to-day kiosk operations including stock management
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- Maintain Àerre's premium presentation, VM and customer experience standards
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- Manage customer issues and elevate where required
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What We're Looking For

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We're looking for someone who is naturally confident,



commercially minded and passionate about people and sales.

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You'll ideally have:

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- Has retail leadership experience and a proven sales mindset
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- Is target-driven and motivated by hitting KPIs
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- Is a confident leader, coach and communicator
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- Leads from the front and isn't afraid to sell
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- Can motivate, challenge and develop a team
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- Builds genuine customer connections and delivers great service
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- Is energetic, organised and accountable
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- Loves fragrance, beauty or premium retail - or is excited to learn. Fragrance experience is not essential. We'll teach you the product knowledge - we're looking for someone who already has the sales drive and leadership mindset.
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What Success Looks Like

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You'll know you're succeeding when:

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- Targets hit. KPIs achieved.
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- A motivated, high-performing team
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- Team members who are constantly improving
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- Customers receiving an exceptional Àerre experience
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- A manager who leads from the front
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- A kiosk that is always on-brand and presentation-ready
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- A team that works with pace, confidence and accountability
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Why Join Àerre?

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This is an exciting opportunity to join a rapidly growing Australian fragrance brand at a time of significant expansion.

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You'll have the chance to:

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- Take ownership of your own retail location
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- Lead and develop a team
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- Build your career with a growing Australian brand
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- Work in a fun, energetic and customer-focused environment
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- Be recognised and rewarded for strong performance
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- Develop your leadership, sales and retail management skills
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- Grow with a business that is continuing to expand across Australia
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This role requires weekend, late-night and peak-period availability, including busy trading periods such as Christmas and other major retail events.

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Ready to lead from the front?

📌 Retail Kiosk Store Manager - Lead, Sell & Grow with Àerre (City of Gold Coast)
🏢 Aerre
📍 City of Gold Coast