Permanent Part/Full-Time (26hrs-38hrs) Medical Receptionist
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Medical Receptionist – Ophthalmology Clinic | Burwood, NSW
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We are a well-established and busy Ophthalmology clinic located in Burwood, seeking an enthusiastic Medical Receptionist to join our friendly team of 8 Doctors, 4 Orthoptists, and 3 Administrative Staff.
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This is a great opportunity for someone looking to work in a supportive and professional medical environment.
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Start Date: Immediately
n Location: Burwood, NSW (750m/10min walk from Burwood train station)
n Parking: Onsite staff parking available
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Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)
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Be available to start work at 7:30am and finish work between 4pm-6pm
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This is a Monday to Friday role. No weekend work required.
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Flexibility to cover staff annual and sick leave when needed
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Computer literacy and fluent English communication skills is essential
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Professional phone manner and strong interpersonal skills
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Ability to work with patients from a wide demographic range
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Team player who can also work independently
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Excellent time management and multi-tasking abilities
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Willingness to learn and adapt to new systems and procedures
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Essential Criteria:
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- Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)
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- Be available to start work at 7:30am and finish work between 4pm-6pm
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- This is a Monday to Friday role. No weekend work required.
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- Flexibility to cover staff annual and sick leave when needed
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- Computer literacy and fluent English communication skills is essential
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- Professional phone manner and solid interpersonal skills
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- Ability to work with patients from a wide demographic range
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- Team player who can also work independently
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- Excellent time management and multi-tasking abilities
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- Willingness to learn and adapt to new systems and procedures
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Desired Criteria (not essential but highly regarded):
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- Previous experience in a medical or ophthalmology reception role
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- Familiarity with Xestro medical software
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- Understanding of Medicare, Private Health Insurance, and DVA billing
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- Fluency in a second language
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- Typing proficiency
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Key Responsibilities:
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- Booking appointments based on doctors' individual schedules
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- Handling incoming phone and email inquiries efficiently
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- Coordinating surgical bookings
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- Following practice procedures and protocols
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- Participating in ongoing training and development
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