Job Description

Key responsibilities

n

Manage the day-to-day IT requirements of the National Support Office, including laptops, printers, user accounts, devices and general technology support

n

Administer Fernwood's Microsoft 365 environment, including Entra ID, Exchange, Teams and SharePoint

n

Manage Microsoft user accounts, groups, permissions and licensing

n

Administer and maintain Multi-Factor Authentication (MFA), Conditional Access, Intune, Autopilot and other Microsoft security and device-management policies

n

Act as the internal owner of Fernwood's cybersecurity environment and coordinate cybersecurity activities across the business

n

Monitor Microsoft Secure Score, endpoint security, vulnerabilities, security alerts and other relevant cybersecurity indicators

n

Coordinate the investigation, escalation and response to cybersecurity incidents

n

Oversee Fernwood's Azure setting, servers, networking, backups, monitoring and patching in conjunction with external providers where appropriate

n

Manage Fernwood's ongoing relationship with external IT, telecommunications, licensing, hardware and cybersecurity providers

n

Lead and support technology upgrades, system implementations and infrastructure improvements

n

About you

n





Relevant tertiary qualification in Information Technology, Cybersecurity, Computer Science or a related discipline and/or equivalent industry experience

n

Minimum 5 years' experience in an IT systems, infrastructure, IT management or similar hands-on technology role

n

Strong practical experience administering Microsoft 365, Entra ID, Exchange, Teams and SharePoint

n

Demonstrated experience with Microsoft security and device-management technologies including MFA, Conditional Access, Intune and endpoint security

n

Working knowledge of Azure infrastructure, networking, DNS, backups and disaster recovery

n

Sound understanding of cybersecurity principles, vulnerability management, access controls, incident response and security risk management

n

Strong communication and stakeholder-management skills, with the ability to explain technical and cybersecurity matters clearly to non-technical stakeholders

n

Proactive, practical and solutions focused, with the ability to manage competing priorities in a fast-paced environment

n

High level of integrity and discretion when managing privileged access, confidential information and security matters

📌 IT Systems & Cyber Security Manager (Victoria)
🏢 Fernwood Fitness
📍 Victoria