You will become the central operational control point for the Smart SIPs marketing and sales pipeline. You will manage enquiries from the point they enter the business through to qualification, quotation, follow-up and the next identifiable outcome. Enquiries may come from the website, direct telephone calls, email, marketing campaigns, architects, builders, referrals, existing clients or outbound prospecting. You will work closely with the Director and senior sales lead, Drawing Office Manager, Principal Engineer and other members of the technical team. You are not expected to be an engineer, designer or technical SIP specialist. Your job is to understand what the prospect needs, keep the process moving, maintain accurate records, coordinate the right people internally and make sure every genuine opportunity is properly followed through.

Key responsibilities

Managing incoming website, telephone and email enquiries

Entering and maintaining Contacts, Companies and Deals in HubSpot

Conducting initial lead qualification

Having consultative conversations with prospective clients

Asking good questions to understand client requirements

Requesting drawings and project information

Coordinating quotation requests with internal team

Monitoring quotation progress and issuing completed and approved quotations

Systematically following up quotations and recording client feedback

Maintaining a clean and accurate sales pipeline with defined next actions for every active opportunity

Running outbound email marketing campaigns and managing architect and builder prospecting campaigns

Conducting outbound prospecting by telephone and email

Maintaining HubSpot lists, campaigns, dashboards and reporting





About you

Strong practical HubSpot experience gained in a previous marketing or sales-and-marketing role

Comfortable working across Contacts and Companies, Deals and sales pipelines, Lead Status and Lifecycle Stages, Properties and segmentation, Lists, Tasks and activities, Email marketing, Campaigns, Forms, Dashboards, Reporting, Workflows and basic automation

Previous B2B marketing experience

Experience running email marketing campaigns

Experience with consultative or solution-based selling

Strong customer-focused mindset

Excellent organisational skills and disciplined follow-up habits

Confidence communicating by telephone and outbound prospecting experience

Excellent listening skills and positive written communication

Strong attention to detail and ability to manage multiple enquiries and priorities

Experience within architecture, residential construction, building products, engineering, building design, sustainability, property, professional services, manufacturing or specification-based sales would be valuable

About us Smart SIPs operates within the residential design and construction sector, working with homeowners, architects, builders, building designers, engineers, developers and other industry professionals. The business provides significantly more than panel supply. Smart SIPs works with clients and project teams through design development, preliminary project assessment, engineering, documentation, quotation, panel development and construction support. As the business grows, it is continuing to build a more structured and measurable marketing and sales operation around HubSpot. This position is central to that development.

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📌 Marketing & Sales Coordinator (Port Phillip City)
🏢 Smart SIPs
📍 Port Phillip City