National Subscriptions Administrator Keep Things Moving. Support Customers. Make the Detail Count. At Aptella, we deliver intelligent positioning and automation technology that helps customers work smarter, safer and more efficiently across construction, mining, geospatial and infrastructure industries.

We’re looking for an organised and detail-focused National Subscriptions Administrator to help manage our growing portfolio of customer subscriptions.

The Role Working across

Sales, Customer Success, Finance and Product , you’ll help keep subscriptions, renewals and billing running smoothly.

You’ll manage subscription changes, maintain accurate records, respond to customer and internal enquiries and ensure information is kept up to date across our systems.

Key responsibilities include:

Process recent subscriptions, renewals, amendments and cancellations

Manage subscription billing and scheduled bill runs

Monitor renewals and upcoming contract changes

Respond to customer and internal subscription enquiries

Maintain accurate subscription and billing information

Review invoices, credits and payments

Work with internal teams and third-party suppliers to resolve issues

Support reporting and continuous improvement of subscription processes





About You You’re organised, accurate and enjoy working with systems, numbers and people.

You bring:

Experience in administration, billing, subscriptions, sales support or a similar role

Strong attention to detail and organisational skills

Good communication and customer service skills

Confidence working with business systems and data

Intermediate Excel skills

A proactive, problem-solving approach

Experience with ERP systems, subscription or recurring revenue models, bookkeeping or purchasing workflows will be highly regarded.

Why Join Aptella? You’ll join a supportive team in a growing technology business, with the opportunity to build your experience across subscriptions, customer service, finance and business systems.

What You’ll Get

Career development and ongoing learning

Varied national role across multiple teams

Flare discounts and wellbeing benefits

Discounted gym memberships and health insurance

Supportive and collaborative team culture

The Opportunity If you’re someone who

loves the detail, enjoys working with systems and takes pride in getting things right , we’d love to hear from you.

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📌 National Subscriptions Administrator (Port Phillip City)
🏢 Aptella
📍 Port Phillip City