MECON, part of the UAA Group, partners with insurance brokers to deliver tailored solutions for a wide range of clients and industries within the construction industry. With our experience, technical knowledge and commitment to service, we are a trusted business partner who responds quickly and efficiently, helping our brokers get their clients properly insured. MECON is driven by the purpose to ensure our clients have confidence that their future is protected. Our services and team culture are driven by our values of Integrity, Innovation, Connection, Resilience and Growth.

The Role Reporting to the Regional Manager North, you will provide vital underwriting support to the Brisbane team, helping to develop and maintain a profitable portfolio while delivering exceptional service to our broker partners. You will support the underwriting team through endorsements, extensions, policy administration and broker service activities, while assisting with phone management and day-to-day operational support across the branch.

Key Responsibilities

Prepare and process endorsements and policy extensions

Review scheme new business and renewal documentation

Provide underwriting support in line with delegated authority levels

Respond to broker enquiries in a timely and professional manner

Assist with the management and distribution of incoming phone calls

Build and maintain positive relationships with brokers and intermediaries

Deliver high-quality customer service and accurate policy administration

Work closely with underwriters and internal stakeholders to support service delivery

Contribute to continuous improvement initiatives and team objectives





Support other facets of the MECON business as required

About You

Minimum 2 years' experience within the insurance industry or a relevant tertiary qualification

Solid administration and organisational skills

Excellent communication and interpersonal skills

Ability to manage competing priorities and work with minimal supervision

Strong attention to detail and commitment to quality outcomes

A customer-focused approach and willingness to learn

Experience working in an underwriting or insurance administration environment will be highly regarded

Full Australian working rights are required for this position

How We Will Support You At MECON, we believe in supporting and growing our people. The Underwriting Administrator will benefit from a range of offerings that reflect the company's values and support wellbeing both at work and at home:

Study Assistance

Additional Leave Benefits

Life, Total Permanent Disability and Salary Continuance Insurance

Group Insurance

Travel Insurance

Employee Assistance Program (EAP)

16 weeks' gender-equal paid parental leave

At MECON, we recognise diversity as a key asset to our business and we are committed to an inclusive workplace that respects all cultures, unique perspectives and support our people to perform at their best and develop to their full potential. This helps us to create a positive impact for customers, communities and each other every day.

MECON acknowledges the Traditional Custodians of the Lands upon which we work on. MECON pays respect to the Elders, past, present and emerging and extends that respect to other Indigenous Australians. We encourage all interested candidates to apply.

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📌 Underwriting Administrator (Brisbane)
🏢 MECON Insurance
📍 Brisbane