The successful applicant will be responsible for a range of reception, administration and practice management duties within a well-established Physiotherapy and allied health practice located in Melbourne's south-east. For the right applicant, there is also the opportunity for this position to develop into a broader Practice Manager role, with responsibility for leading the administration team and helping manage the day-to-day operations of the practice. Key responsibilities

Managing a busy reception environment and practice diary Providing a professional, friendly and welcoming experience for patients Managing appointments, enquiries, payments and accounts Liaising with external stakeholders including WorkCover, TAC, Medicare, HICAPS and private health insurers Assisting with billing, accounts and administrative processes Using and assisting with accounting and payroll processes through Xero Supporting and coordinating the administration team Assisting with staff rostering and ensuring appropriate reception coverage Managing and improving administrative systems and processes Working closely with the Director and clinical team About you

Previous experience in an allied health, medical or similar skilled practice A good understanding of systems including Medicare, WorkCover, TAC,



HICAPS and private health funds Experience managing a busy practice or appointment diary Strong administrative and organisational skills Excellent attention to detail A high level of initiative, common sense and problem-solving ability Experience using Xero or similar accounting and payroll software Experience supervising or managing administration staff Strong communication and interpersonal skills Confidence working independently and taking ownership of tasks and projects About us

Centre Sports & Spinal is a well-established Physiotherapy and allied health practice located in Melbourne's south-east. The practice operates from 7.30 am to 8.00 pm Monday to Friday, as well as Saturday mornings. A key role within a well-established and respected physiotherapy practice The opportunity to work closely with the Director and have a genuine influence on how the practice operates A supportive and experienced clinical team The opportunity to improve systems, introduce new ideas and create positive change Genuine potential to develop into, or step directly into, a Practice Manager role Flexible working arrangements The potential for a hybrid role combining work from the clinic and working from home Approximately 24–32 hours per week, with flexibility for the right applicant Thorough training and support during the transition into the role Competitive remuneration based on experience, skills and responsibilities

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📌 Senior Receptionist / Senior Administrator – Potential Practice Manager (Port Phillip City)
🏢 Centre Sports & Spinal Physiotherapy
📍 Port Phillip City