OTR Group is the franchisee of this Restaurant.

Job Description We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team in Old Noarlunga, Australia. In this pivotal role, you'll support the Store Manager in delivering exceptional customer experiences while driving operational excellence and team performance. You'll be instrumental in creating a positive, inclusive work workplace where every team member feels valued and motivated to succeed. This is an excellent opportunity to develop your management skill set, take on greater responsibility, and advance your career in a dynamic, fast-paced setting.

Lead, mentor, and support a diverse team of staff members, fostering a collaborative and inclusive workplace culture

Assist in scheduling staff shifts, ensuring adequate coverage and optimal workforce planning

Oversee daily store operations, including opening and closing procedures, inventory management, and cash handling

Maintain accurate financial records and reconcile cash registers, demonstrating analytical attention to detail

Deliver outstanding customer service and resolve customer concerns with empathy and professionalism

Monitor sales performance and implement strategies to achieve store targets and goals

Train and onboard new team members, ensuring they understand company policies and procedures

Manage inventory levels, conduct stock counts, and coordinate with suppliers to maintain optimal stock availability

Ensure compliance with health, safety, and company policies throughout all store operations

Analyze performance metrics and provide transparent feedback to team members during performance reviews





Support promotional activities and merchandising initiatives to enhance the customer experience

Communicate effectively with the Store Manager and other departments to ensure seamless operations

Demonstrate resilience and decisiveness when addressing operational challenges and unexpected situations

Qualifications **Required Qualifications:**

High school diploma or equivalent

Minimum 2-3 years of supervisory or team lead experience in retail, hospitality, or service management

Proven ability to manage and motivate diverse teams in a fast-paced environment

Strong customer service orientation with excellent interpersonal and communication skills

Proficiency with Point of Sale (POS) systems and basic computer literacy

Solid understanding of inventory management and stock control procedures

Demonstrated time management and organizational abilities

Ability to work flexible hours, including evenings, weekends, and holidays as required

Valid driver's license (preferred)

**Preferred Qualifications:**

Retail management certification or equivalent qualified qualification

First Aid and CPR certification

Experience with inventory management software or systems

Knowledge of sales performance optimization techniques

Background in staff training and development

Experience in a multi-site retail or hospitality environment

Leadership and team management

Problem-solving and decision-making

Financial acumen and cash handling

Analytical and detail-oriented mindset

Adaptability and resilience in dynamic environments

Inclusive and collaborative approach to workplace culture

#J-18808-Ljbffr

📌 Assistant Manager Old Noarlunga (Adelaide)
🏢 Guzman Y Gomez
📍 Adelaide