Job Description

Warehouse & Customer Service Assistant – Wholesale Fashion

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Festival Clothing | Narangba, Brisbane
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Festival Clothing is a small, family-run wholesale clothing business supplying bohemian, resort and casual fashion to retailers across Australia.

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We are looking for a friendly, reliable and hands-on person to join our team at our Narangba warehouse. This is a varied role combining warehouse duties with customer service, so we need someone who is just as comfortable packing orders as they are speaking with customers.

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About the role

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Your responsibilities will include:

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- Picking, checking and packing wholesale clothing orders
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- Preparing orders for freight and customer collection
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- Unpacking, checking and organising incoming shipments
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- Processing customer payments
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- Assisting wholesale customers over the phone and in person
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- Responding to general product and order enquiries
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- Replenishing stock and keeping the warehouse organised
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- Helping with stocktakes and general warehouse duties
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- Using our computer systems to locate products and update orders
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About you

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We would love to hear from you if you are:

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- Friendly, confident and comfortable speaking with customers
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- Reliable, organised and able to work with attention to detail
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- Confident using computers and willing to learn new systems
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- Comfortable working independently and as part of a small team
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- Physically capable of lifting cartons and working on your feet
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- Able to work efficiently during busy periods
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- Interested in clothing, fashion or wholesale
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- Located close to Narangba or able to travel reliably to work
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Previous warehouse, retail, customer service or order-packing experience would be helpful, but the right attitude and willingness to learn are most important.

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What we offer

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- A friendly and relaxed small-business environment
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- A diverse role where every day is a little different
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- Regular casual shifts
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- Staff clothing discounts
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- Training across our warehouse and customer service processes
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If you are dependable, enjoy working with people and like the idea of joining a growing wholesale clothing business, we would love to hear from you.

📌 Warehouse & Customer Service Assistant - Wholesale Fashion (Narangba)
🏢 Festival Clothing
📍 Narangba