MAYDAY Recruitment is partnering with a respected organisation within the funeral services industry to recruit a Funeral Director's Assistant based in Glen Waverley.

This is a unique opportunity for someone who is compassionate, reliable, and looking to build a meaningful, long-term career supporting families during some of life's most important moments.

This is a diverse and hands-on permanent, ongoing role offering exposure across all areas of funeral operations, including funeral services, transfers, mortuary support, and cremation operations.

The Role Working closely with an experienced and supportive team, you will play an important role in ensuring funeral services are delivered with professionalism, care, and respect.

Key responsibilities include:

Assisting Funeral Directors with the preparation and delivery of funeral services

Supporting families, visitors, and stakeholders with empathy and professionalism

Conducting transfers of deceased persons between hospitals, aged care facilities, private residences, and other locations

Assisting within the mortuary, including preparation, dressing, presentation, and respectful care of deceased persons

Supporting cremation operations and related activities as required

Preparing vehicles, coffins, nameplates, and service areas to a high standard

Assisting with day-to-day funeral operations across the Glen Waverley site

Participating in an on-call roster to support after-hours transfers and operational requirements

Ensuring compliance with company policies, procedures, and workplace health and safety requirements

Contributing to a positive, collaborative,



and respectful team culture

About You Essential:

Current unrestricted driver's licence

Strong customer service and communication skills

Compassionate, professional, and respectful approach when supporting grieving families

Comfortable working in an environment involving death, grief, and deceased persons

Comfortable assisting within a mortuary environment when required

Ability to perform manual handling tasks and meet the physical requirements of the role

Robust attention to detail and ability to follow procedures and instructions

Ability to work both independently and as part of a team

Reliable and flexible approach to working hours, including participation in an on-call roster

Desirable:

Background in hospitality, healthcare, community services, customer service, funeral services, or other people-focused industries

Experience working in sensitive or emotionally demanding environments

Previous experience in funeral services, healthcare, aged care, critical care, or another fast-paced environment

Why Apply?

Permanent, ongoing opportunity within an essential services industry

Diverse role across funeral services, transfers, mortuary, and cremation operations

Meaningful opportunity to support families during significant and sensitive moments

Comprehensive training and ongoing development provided

Supportive and experienced team environment

Long-term career progression opportunities

Opportunity to build a rewarding career within a respected, people-focused organisation

Based in Glen Waverley Operations Centre

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📌 Funeral Directors Assistant (Port Phillip City)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Port Phillip City