Job Description

STEPS is seeking an experienced and people-focused Training Manager to lead our Gympie-based team.

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At STEPS, we empower individuals to build confidence, skills, and independence while creating positive social impact. In this role, you will provide oversight and leadership to staff and play a key role in ensuring high-quality training delivery, strong student engagement, and compliance requirements.

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Working closely with internal teams, industry partners, and community stakeholders, you'll be maximising training opportunities while supporting organisational performance and student outcomes.

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What You'll Be Doing:

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- Leading and supporting a multidisciplinary training and participant support team
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- Supporting workforce planning, recruitment, performance management, and employee development
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- Monitoring operational performance, student outcomes, and service quality
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- Driving quality training delivery that meets student needs and national requirements
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- Contributing to community engagement initiatives and the growth of STEPS education programs
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What You'll Bring:

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- Demonstrated leadership experience within training, education, or workforce environments
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- Strong customer service and stakeholder relationship management skills
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- Qualifications in Business or Business Administration (highly regarded)
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- Mandatory:
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- Certificate IV in Training and Assessment, or higher degree in adult education
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- Current Working with Children Check (blue card) and NDIS Worker Screening Card (yellow card)
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Why Join STEPS?

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- Be part of a not-for-profit that's been changing lives for over 30 years
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- Supportive team culture and values-driven leadership
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- Ongoing training and career development
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- The chance to make a real difference in the lives of young people
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- Access to generous Not for Profit Salary Packaging
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- Permanent full-time
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- 38 hours per week
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- Monday - Friday
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📌 Training Manager - Gympie
🏢 STEPS
📍 Gympie