Job Description

This position is suited to someone who is confident in administration, customer service and basic accounts duties. Previous experience within the Car rental industry is highly preferred, particularly candidates who understand day to day rental operations and customer account management.

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Key responsibilities

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General Office administration

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Answering phone calls and responding to customer enquiries

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Managing vehicle rental bookings and customer accounts

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Using Rental Manager /RCM rental management Software

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Data entry, filing and maintaining accurate customer and rental records

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Preparing and sending customer invoices via email

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Basic reconciliation of long term customers

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Following up on overdue invoices and payments

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Maintaining accurate records of payments received and outstanding balance

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About you

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Preferably have experience in the car rental industry

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Be computer literate and confident using emails, Microsoft office and other general computer systems

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Have excellent communication and interpersonal skills

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Have solid attention to detail, be organized, reliable and manage multiple tasks

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Be a team player

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Have a professional attitude and strong work ethic

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Must have a full open drivers Licence

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Be available to work Monday to Friday 9:00am to 6:00 pm

📌 Administration Officer (Queensland)
🏢 Viz Car Rentals
📍 Queensland