At ING, we’re passionate about creating experiences that make banking simpler, smarter, and more rewarding for our customers. Join us on a 12‑month Fixed‑Term opportunity where your ideas will be valued, your growth supported, and your work will help shape digital experiences used by millions of customers every day. We're looking for a Product Designer to join our Digital Tribe, where you'll help shape seamless, mobile‑first experiences across ING's digital channels. As part of our Design Excellence team, you'll collaborate with talented specialists across Product, Engineering and Design, combining research, UX, UI and Service Design to deliver simple, engaging and customer‑focused solutions.
What you’ll do
- Design end‑to‑end experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.
- Collaborate closely with Product, Engineering, Brand and fellow designers to deliver customer‑positive solutions.
- Create clear, intuitive interaction designs, customer journeys, wireframes and prototypes that align with ING’s challenger mindset.
- Advocate for human‑centred design, accessibility best practices and consistent use of our global design system.
- Communicate insights, design rationale and user needs to stakeholders, participating actively in critiques and agile ceremonies.
What we’re looking for
- Proven capability in Figma, wireframing, prototyping and modern design tools.
- 2–4 years’ experience in UX or Product Design, with a strong portfolio showcasing Product, UX, UI and Service Design skills.
- A data‑informed, curious mindset with the ability to ask thoughtful questions and translate insights into design decisions.
- Excellent communication and collaboration skills, thriving in quick‑paced, agile, cross‑functional environments.
- Passion for crafting simple, impactful mobile‑first customer experiences; financial services experience is a bonus, not a must.
What’s in it for you?
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
- An IMPACT Day to volunteer on approved sustainability activity.
About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise.
As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria,
we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong.
We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply.
Need more? Contact: Mia Annamalai at
[email protected]
For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries:
[email protected]
We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead.
Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem‑solvers, and forward‑thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations!
Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!
#J-18808-Ljbffr
📌 Product Designer (New South Wales)
🏢 ING BANK (AUSTRALIA
📍 New South Wales